Step 2. BT does not recommend deleting the BT Parental Controls permanently. Here's how it's done: 1. There should already be a user account for the owner of the phone and one for a Guest. Sign into your My BT account online. on 20-04-2023 16h39 - last edited on 20-04-2023 16h45 by DavidM. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. You can adjust these settings in the mobile section of MyBT. Home phone including Digital Voice; BT Mobile; Email. Hi, I'm unable to get these to work on my account. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. Now we are being offered a new router by BT (presumably the latest. BT Parental Controls. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. Log in to hotspots using your BT ID. Hello BT. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. Tap Activate Parental Controls. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. Here are seven ways your children might bypass parental control software. Thanks. Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. Let's get started. All delivered by a dedicated line direct to your home. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Community; Community; Announcements. Email; Billing. Teachers and school staff. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. Enjoy unlimited data from just £15 for the first 6 months. Non worked and the advisor raised a report promising a solution within 72 hours. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. Parents and Carers. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. YouView from BT; BT Sport on TV, Online player or App;. Re: BT TV permanently turn off parental control request every time I want to view a recording. 22. All our broadband hubs have the latest technology installed to give you the best possible connection. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. The Parental Controls are separate to the wifi controls, to set them up see below. Tap Done. 1. The user’s current restriction level is shown at the top of the Parental Controls screen. Works when using your BT ID on UK BT Wi-fi hotspots. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Hi @Mummy_T and welcome to the community. Re: Parental controls. Can you login to your MyBT account and select the parental controls options and turn them on again. I am sorry for the problems you're having with Parental Controls. We would like to show you a description here but the site won’t allow us. any ideas how to stop this and block access from all devices including mobiles. Parental controls are a set of tools designed to protect and keep children safe online. You can select Parental Control on specified channels /programs via your set top box. All forum topics. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. Reply. signing up for another 24 months). ADSL/Copper broadband. I have that turned on to stop the kids watching youtube 24x7 when they should be doing. ’’. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Toggle “ Internet Kill Switch ” on. Can anyone help to. Announcements, Guides & Community Updates; The Lounge; BT. Contact us. . Home phone & Mobile. 2 REPLIES. We are very busy at present so to get this resolved as quickly as possible; give our guides in the helpdesk a call on 0330 1234 150. Step 32: Click Continue. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Choose "This is My [Device]" or "This is My Child's [Device]". Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. It takes into account the first part of the site address, such as; "and not the information after this. gambling) that it says should be blocked or even specific websites that I add to the blocked list. Connect for as long as you like and save your mobile data for when you really need it. broadband help tool; 2 Choose if you want parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. It works on all devices when using your home BT Broadband connection or when logged into a BT Wi-fi hotspot with your BT ID. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. BT Security is the place to come for support with passwords and advice on staying safe online. BT wifi disc being weird - won't pair. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. I've got a problem with BT Parental Controls. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Hi, I have set my broadband parental controls to block gaming during the week. How to Find Your Model Number. . We're using Fibre Halo 2. Community; Community; Announcements. Use Parental Control Features on Your Devices. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. Save over £100 a year on top-rated broadband. To manage your settings, you need to log on to your BT account online. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. BT’s parental controls offer tight restrictions on what your child can see online. Unlike parental controls which comes free with all BT broadband packages, BT NetProtect Plus, McAfee security software is offered free only with BT unlimited broadband packages. Annual price changes and terms apply. The app enables parents to set time limits on gaming and sends an alert when the allowed time is up. The parental controls have not worked since it was connected. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 5m ethernet cable we’ll send out with your box. The best part though, all of these work on Mac, PC, Android and iOS. Smart Hub 2 - switch on Wi- Fi Controls. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. " What is one supposed to do as I u. It is as if there are no controls at all. Sky offers a set of online safety tools called Sky Broadband Shield. BT Parental Controls helps to keep your children safe online by providing filtering of inappropriate content online. Home phone including Digital Voice; BT Mobile; Email. Parental Controls not working. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. No reposnse since then. Monitor Your Child’s Internet Usage. can game, download and. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. Next, select the first device that you want to control and choose the days and times for which you want to set limits. At the top right, tap the profile icon. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Ok i have read through some posts about parental control but. If you delete your account – your settings will be lost. Setting up. 0 Ratings. Reply. BT Parental Controls is the type of comprehensive control system we'd expect from the UK's leading broadband provider and restrictions can be applied across the following categories:Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Security. 3. Go back to: Broadband help. The purpose of the filter is to protect children from unsuitable content when online. 95. Take a look at this link and let me know if it helps: I've got a problem with BT Parental Controls. Get the best deals on your SIM only plans this Black Friday with EE. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Our Report Abuse online form is also available 24/7 . The parental control option is activated but does not work. Go to solution. Select the Manage Your Extras button on the Your Package tab. Access free BT Wi-Fi. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. 24 month contract. I spent 3 hours with a BT advisor trying different solutions 5 days ago. We would appreciate it if you could take a couple of. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. . Manage settings online. The Nintendo Switch Parental Controls app helps parents keep a very close watch on their children’s gaming time via their phone or other smart device. 1. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. BT Broadband review: Full Fibre 1, 2, 100, 500 & 900. Welcome to BT is the essential place for a new customer. 30. BT. Circle’s parental control app and in-home device keeps things simple. Once turned on, you’re given an option of what categories of harmful content you’d like to block. Energy Consumption. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. or call 08454 123 662 from any other device. Hi I've got an annoying problem. Barry Collins reveals how kids beat the broadband providers’ safeguards. By using Broadband Backup, your BT Mobile parental controls will apply. . All Zen Broadband packages come on 12-month contracts, which is shorter than the 18-month contracts demanded by many big-name providers. Step 1. Maybe something to do with previous homeowners BT internet account? Tried speaking to someone at BT last week. Proxy Sites. So you can get a better wi-fi signal from your basement office to upstairs. These filters will. Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. Access apps such as BBC iPlayer, NOW, Netflix, and discovery+. They have never worked since my install in DecemberHi, Parental controls on bt. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Community; Community; Announcements. Hi @Skipfem, Thank you for posting. KidSafe features filters for various types of content which can be switched on and off, these. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. Tap Settings Family Parental controls. Watch the video to get quick tips on how to manage parental controls on BT Broadband. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Hi @Hithere1231. It's free for all BT Broadband customers. Pay nothing until Spring 2024. BT Broadband . All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Search for proxy sites. Plusnet SafeGuard is a parental control tool that helps block unsu. Sky replied go you questions a couple of days before, and you can read their responses too. If I turn off controls WhatsApp doesn’t work. New. You will be activated with the 'light' filter setting. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Going to "Manage your extras". If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. Beware DNS setting override BT parental. Have you tried using your BTID and password or which ever username and password that you used when setting up BT Parental Controls. BT offers a comprehensive packaged is online. BT Parental Controls stopped working. Thanks,Parental controls for Apple, Android and other devices. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. So initially i had a BT hub 2 and. This doesn’t appear to affect all customers using Parental controls. My parental controls aren't working. We’ll give you a switching date – usually within two weeks, unless you choose a later date. You need to remove that link to Amazon, as its not permitted here. It goes up to 25x faster than our standard fibre. 0 Ratings. Restricting Wireless Access - BT Smart Hub - YouTube. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Type 192. BT Broadband Parental Controls . Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. com (and xbox live) were blocked on 'Light' 2) sometimes websites were blocked because of 'homework' even after I had removed all times, reset them, changed them to 2am-3am 3) Twitter was blocke. All our broadband options comes with BT Parental Controls security included and at no extra cost. 30am and 9pm. Type. annoying | Expert Reviews. It is simple to toggle parental controls on Sky Broadband. ADSL/Copper broadband; BT Fibre broadband;Re: BT/McAfee Family Protection. any ideas how to stop this and block access from all devices including mobiles. If you delete your account – your settings will be lost. Welcome to BT’s official support community. Try My BTKeep your family safe online with BT Parental Controls. . BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. Zen broadband’s most basic package is called Fast Broadband and it promises an average download speed of 10Mbps and an average upload speed of 1Mbps – typical of ADSL broadband. 18 million wi-fi hotspots worldwide. 10-02-2023 21:23 - edited 10-02-2023 21:24. test sites are blocked on PC, but access is allowed via mobile devices. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. 4. Why am I receiving letters about BT Parently Controls? BT broadband security. The home hubs cannot be put into modem mode. Includes a 30-day money-back guarantee. That was around a week ago, and it still. 3. So if anyone has a more elegant solution then. The Netgear Circle parental controls are a powerful way to manage what your kids do online. Could you help me make my parental controls actually work? Best wishes, JP. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. With no data limits, you. BT Parental Controls is free to BT Broadband customers. Setting up. @HairyJim. Choice of add-ons (BT Sport, Rakuten TV. Re: Bt Wifi account for children to use. 1 Kudo. Bills &. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. Click on Add user to create. To check if it’s ready, go to the WiFi Controls dashboard and scroll down to Parental Controls. However, it seems that is also blocking access to media like Netflix on my PlayStation. Contact us. Completely free to use, features include:Re: Parental controls. Account and Billing. . Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. I've recently moved house and without changing parental controls on my account it now appears to be blocking content despite parental controls and BT web protect not being activated in MyBT. I did have adult sites and social media restricted for a while, but it's been turned off for months. The Lounge; BT. Customer Service: Ensuring your broadband provider has good customer service means if you experience any issues you’ll be in safe hands. Manage everything from location tracking to. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. You have not allowed cookies and this content may contain cookies. Browse . As of [year], the company has extended gigabit-capable full fibre service to more than seven million locations. BT Broadband can help protect your children against the risk of accessing inappropriate websites. Re: Parental controls. None of our android devices have been able to download updates from Play Store in recent days. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. com & Community; Broadband. They can not be set to work on an individual device basis. You can also set it to automatically interrupt the game if necessary. This means, regardless of the filter level or time-based filter you've turned on, you'll always benefit from SafeSearch so long as you're on BT broadband and have BT Parental Controls turned on. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Choose Parental Controls from the drop-down menu. . Our app team is very keen to better understand this issue so we. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. I've had an. Plusnet – 192. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your. More options. For some reason it doesn't seem to go off until 10. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. To do that, follow the steps below: Download and open the Orbi app on your phone and tap ‘’Parental Controls. Month 4 from £32. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. How to set up Account holder status. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. test sites are blocked on PC, but access is allowed via mobile devices. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. Unplug the Router at Night. We run our business from home on BT business FTTP. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. KelvinClose. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. Parental controls not working. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. Parental Controls and select the setting to “off” to disable parental controls. There's 'manage service' but that doesn't get. Buy the Google Nest Wi-Fi Router here. Parental Controls may take up to two hours to start working. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See what broadband options are available where you live. Sky Broadband Shield, sometimes just called Sky Shield, works on. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Manage all your connected devices with the tap of a button. g. Email; Billing. It is simple to toggle parental controls on Sky Broadband. Subscribe to this Topic's RSS Feed; Mark Topic as New;Hi @Shaz2018 and welcome to our community. BT parental controls. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. My parental controls aren't working. To do this, you need to access your router’s administrative options. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. To set up parental controls on an Android smartphone: Open Settings and select Users. Parental Controls Not Working. You'll need to click on 'network properties', then look for 'default gateway'. The video guides are available on UKSIC’s site here. My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. 2 REPLIES. I have tried switching off certain fi. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Connect for as long as you like and save your mobile data for when you really need it. Activate parent controls within BT it says to come back in two hours. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 1. Selecting your model allows us to tailor our support site for you. However some of the childrens devices can connect to wi fi during this time even though I switched off. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see. Works when using your BT ID on UK BT Wi-fi hotspots. Open a search engine of your choosing. Take charge of your home WiFi with parental controls. 28. The best part though, all of these work on Mac, PC, Android and iOS. 2. All four major ISPs (Sky, BT, TalkTalk and Virgin Media) agreed to offer parental controls to their customers following an agreement in 2013, so customers signing up to broadband packages from any of these providers will have access to network-level parental controls. Upgrade your broadband package and add Sky WiFi Max today. . Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. It’s easy to manage your account online with My BT. Parental controls. 0 Ratings. Tried deleting cache and rebooting the router. Can you please help with blocking objectionable sites through parental control. 168. I appreciate the time you have taken on live chat trying to get this sorted out. BT is the most reliable broadband provider in terms of availability and network size. Choose apps to restrict. I have sent you a private message with instructions on how you can send us. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. However I can't turn on parental controls. Parental Controls OptionsBT parental controls. BT Parental Controls help keep your children safe online. However, a wide range of factors, such as distance from the router, thick walls. Options. Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. Hi My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e. Add an eligible SIM to get 30% discount or 10% on a phone or tablet. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Open a search engine of your choosing. Super installation clean, tidy and where I wanted it. or call 150 from an EE device. Take control of 3. If you would like help to keep your children safe online, you can get BT Parental Controls. BT Parental Controls. 1. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Once you install the Circle App on each mobile device. TV Content including BT Sport. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. Scam calls. Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. Scam calls. Parental controls with Virgin Media TV. Sorry that you're having problems managing your Parental Controls. BT parent controls and web protect are enabled. On top of that, there's the Homework Time feature to limit access to the web at certain times of the day. Broadband Extras & Apps from BT / Parental controls not working but saying on! Options. I recommend NordVPN for bypassing parental controls. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Follow these simple steps to. You can find out more here - Turning Off Parent Controls. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. (is any other router support this feature ? I have a Fibre 250 with BT Halo 3 ) My Issue is : I am unable to set up parental control timing. Re: Cannot manage BT Parental Controls. Code it gives is UI-113.