virgin wifi pod keeps flashing. I called virgin and they said all looks good there end. virgin wifi pod keeps flashing

 
 I called virgin and they said all looks good there endvirgin wifi pod keeps flashing  does anyone have a fix for this as these things seem to

After many resets the broadband would start again then a few hours/days lose the signal. Options. Then relocate it to halfway between the hub and the blackspot. Joining in. Wi-Fi pods flashing. Perform a network reset. However it’s still starts with green light then goes to to constant blue light flashing. Account - Mobile. It is located at the top-center-front of the new white wifi device from xFinity. . Flashing white light: When the Hub is booting up, it displays a flashing white light. All 3 of mine went offline today and won't reconnect. Flashing Green: WPS is connecting a new device. They can also use your home’s electrical wiring to transmit the signal, like our Powerline Boosters. Change the router settings then remove the Pod from outlet, re-boot the Hub until fully operational then plug in the Pod. SpeedHi all I have 2 pods but one keeps flashing rapid red and no connection? Any ideas please? - 4806983 - 2Black wifi pod - connection issue in Networking and WiFi yesterday; White Wifi Pod not showing on VM Connect and the light is flashing - what should I do? in Networking and WiFi yesterday; 3 months, 5 failed installations, wrong bundle, still no WIFI - losing my mind! in QuickStart, set up and connections yesterday; Wi-Fi Pods in. WPS/Virgin Media button on your Hub until the lights start blinking. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Make sure that your xFi Pods are visible and not blocked by furniture or other large objects. The information below shows current status of this Hub 5. Account - Mobile. Forum; Apps. rang Virgin - service agent said wait 24 hours…. To touch the pod also felt very hot so presume it’s overheating? I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK. Only use pods indoors. Is this issue ongoing for you today? If so, is it still displaying a flashing blue LED? Thanks,I posted earlier about having exactly the same issue with my pod not connecting but that the guy I spoke with refusing to believe that the issue was that the Mac address hadn't been associated with my account and suggesting it was an issue with the way I'd first tried to connect the pod. in Networking and WiFi 5 hours ago3 years ago. I have a Hub 4 but I have 2 separate networks for 2. Check for a small light on the front of the xFi Pod when first plugged in. Pod 3 - upstairs - hardwired. The Pod lights keep flashing white, blue etc. Gaming Support. Cat. I am a little confused jow tbh, I have had the new pod 8n now for a couple of days and still blinking on the front, in fhe connect app it says the pods are not found but also the app on shows 2 devices connected to internal network, their are around 12 devices connected at any 1 time, it s33ms since I had the upgrade to the hub 4 nothing app wise. The service status in our area shows no issues. Manage Your Account. QuickStart, set up and connections. 1. SpeedOptions. now none of 3 pods will work. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. My Wi-Fi pods have been ‘blinking’ a white light for over a week now. Do not split the SSID – If the SSID is split then the. White. Enter your admin name and password. the light went off but, after a day the light started flashing again. try using a free WiFi analyser app to check for clashing with your neighbours, SSID disappearing and so on. Welcome to the Community and thank you for posting. I recommend to try a 60 second pin hole reset on the router. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. It’s happening about every 30 minutes. Blinking LED Wifi Pod (green) This could mean one of the following: Quick, repeating Double blinks - Wifi Pod is waiting for optimization to finish: You will also see an “Optimizing your network” message in the app as well. Checking the Indicator Lights. We're sorry to hear your Wi Fi Pod is not working after your hub was replaced, in order to make sure you've paired the Pod with the new hub so they work together please visit this link. 2. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. Its now been 9 hours. By downloading our Connect app, you can monitor the activity of multiple WiFi Pods at the tip of your fingers. street cabinet or omnibox etc. Joining in. We have had a white Pod to boost our WiFi for a few weeks now and it was working well. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. Stream from Virgin Media. In regards to WiFi there are some great hints, tips and general support here Including our Connect App, with this you can diagnose and fix most WiFi issues, you can also run a black spot check, if any are located you can order our WiFi Max which comes with up to 3 Pods and a Guranteed 20MBPS per room Via WiFi. It is still flashing. Wifi pods will not connect to hub 4. It’s both annoying and frustrating. New installed internet keeps disconnecting in QuickStart,. Options. Here’s what Virgin Hub 3 Lights Mean: I’ve got a Hub 3 that was replaced yesterday. in Networking and WiFi Thursday; Red light hub 3 in Networking and WiFi Thursday; Hub5 will not connect to my pod. Worked for a few hours then kept dropping the connection. 168. I unplugged it and tried it elsewhere in the house, even next to the hub but, no success at getting it to connect. 6. I pay a lot for 1gb but can’t get any decent customer support. Hi coolmd Thanks for providing an update on this. I’ve had 3 WiFi pods over the course of the last 18 months, all been working fine until the past week when one of the pods on the landing has started constantly flashing red, overheating and omitting a noise from the fan. Hi , Thanks for your reply. Just keeps resorting back to flashing green. Hi Thanks for coming back to me and letting me know. The light codes slightly vary depending on the type of Hub that you. Finally, navigate to the. Solid Red – Internet connectivity issue. Virgin TV 360. 1 into your browser. When you first plug a WiFi Pod into a socket,. Red light just sits there glowing nicely still, but pods at least are not flashing at the moment. Flashing White – Connecting to Virgin Media network. Turn off your antivirus software. on ‎21-03-2023 06:43. 0. Browse. on ‎25-01-2023 11:05. Joining in. on ‎09-10-2022 15:07. However it’s still starts with green light then goes to to constant blue. I've tried turning router off/on, pod, off/on and resetting router etc but every time, it goes back to flashing. It makes a whirring noise when I plug it in - is that normal? - 5338592. For this reason following recommendation in Plume's support page, I hardwired two of the pods as follows: Pod 1 -basement - hardwired. Do not split the SSID – If the SSID is split then the. I unplugged the pod and then plugged it in next to my router and let it. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. 1 and on the login screen, you click "Check router status". My Virgin Media App. Prior to this they worked pretty flawlessly for a couple years now. App can’t find the Wifi Pod. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. Have plugged in via the Ethernet lead, the light then goes off. Note the Pods should be beside the Hub to initially pair, once. Virgin Media Hub 5 Wi-Fi Light. 4. 168. I've taken a look at things on our side, and can see that the outage is still ongoing and is due to be resolved by 22nd August by 9AM. I’ve logged out and deleted the connect app, restarted my. Kind Regards, Steven_LOn thursday there was an outage in my area and when it did come back online I had no wifi, only ethernet. Had a wifi pod recently delivered but it just keeps flashing blue and green. SpeedQuickStart, set up and connections. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. To check your Wi-Fi signal strength: Open the Home app on your iPhone, iPad or Mac. co. I asked her “has this Wi-Fi pod been activated at your end - no reply - just told me to wait 24 hours !Please try the following exactly as typed. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. I’ve had my Pod for 2 days and it is still flashing white. Options. I have 3 wifi pods in different locations of the house. com in Networking and WiFi yesterday; WFH connection issues in Networking and WiFi yesterday; Superhub 5 wifi6 in Networking and WiFi yesterdayThe newer pod I recently had has two ethernet ports and flashes green light when connecting. Won't connect. It may be stuck in an update loop. 3. Virgin Mobile. Just change 'em to whatever you like and something that will differentiate them (e. Manage Your Account. Home Phone. Go to solution. Thank you, its not just WIFI as the 2 TV boxes are hardwired, the connection light on the router flashes then as it starts reconnecting the wifi light flashes green I think. But if I move it anywhere else the light just keeps flashing and can. Options. Lots of reboots/resets then Hub 4 was also replaced & still same. Claim up to three (if needed) with our WiFi guarantee. Options. . Checking on the VM app, one. Dear Reece, The pod breath either blue or green sometimes white. I have even moved it next to the router so it can read the signal but it still keeps flashing. Plugged into wall socket, and have followed the online guide, which wasn’t that helpful. The Wi-Fi light indicates the status of . . Wifi Down (pods included) after Gig1 reboot/upgrade to 100mbs upload in Networking and WiFi an hour ago; Going round in circles, intermittent disconnections for a month in Networking and WiFi 3 hours ago; Wi-Fi down for two days unable - told area fix had been completed still no internet. No both are the hexagonal pods the first one broke but the second one has been fixed remotely by virgin media apparently something about a faulty connection between the. Dim to Bright to Dim cycle takes 2500 ms. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Im also having problems with the connect app on my p. I c. I'm so sorry to hear that you're having some issues connecting your Wi-Fi Pod recently. Networking and WiFi. I've ran tests, restarted everything, e. I'll pop a PM across now please keep an eye out for the purple envelope in the top. Reply. 0 Kudos. Enter your admin name and password. SpeedOne of my wifi pods will not connect i have tried resetting the hub 4 and moving pid to various places but just keeps flashing. Whatever your Wi-Fi light is labeled, a green light indicates that your router. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Virgin Phone Switchover. - 5049301Flashing Green: Starting up. White. Manage Your Account. Early this morning I noticed the light was flashing white and the pod was no longer being found on the Connect app. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Try troubleshooting the issue with these steps: Test your WiFi connections using the Ignite HomeConnect. Phone. Update your network driver. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. I had to hotspot of my mobile data, as I was at work yesterday! The pod has been reallocated to the hub as the engineer called and got this done. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. SpeedHi have recieved a new pod and it won’t stop flashing I have many locations and the App keeps saying it cannot see the pod? Any ideas? - 5202562. The light just kept flashing for over a day so I rung Virgin. Identify each Pod and label it with its location. The problem is that the Virgin Wifi Pod cannot seem to utilise the wired ethernet connection to the Hub 3 and is relying on relaying the weak Wifi connection from the Hub 3. Virgin Phone Switchover. To touch the pod also felt very hot so presume it’s overheating? I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. Mesh wifi systems as I know it are considerably better and have a higher range with faster speeds compared to your normal wifi boosters. on ‎19-09-2023 03:59. I installed as per the instructions and it doesn't work it just has the white flashing all the time. I installed VM connect and at first it showed some pod's with "?". It does its usual light cycle, then it does a few blinks of a bright blue light. Why can you not send me a replacement Pod and I will return this one to you? There must be a fault with the Pod if it cannot connect to the Hub. We would like to show you a description here but the site won’t allow us. It should then pulse slowly as it connects to your Hub. GreenArrows. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. How to fix Virgin Media WiFi no Internet access but connected. Plug the modem back in and wait until the modem has finished powering on. At least 30Mbps download speeds in every room or £100 one-off credit. Hub 3 not connecting to internet (access denied) in Networking and WiFi Tuesday; WiFi pod flashing blue in Networking and WiFi Monday; Flashing yellowy green on WiFi box in Networking and WiFi Monday; No wall socket in QuickStart, set up and connections Friday; Internet keeps dropping and router shows yellow flashing light in. 2. Section 4: Tips to Improve Your Virgin Media WiFi Connection 4. Virgin Media Hub 5 Phone Light. Smug1to. Checking the Indicator Lights. Hi all I have had a hub 5 with 1gb fibre since feb and so far have had to factory reset the hub 3 times after outages, and had one replacement hub due to a fault. The red flashing light on the hub suggests you may be disconnected somewhere beyond your property (e. Video guide prepared by Luqman Khanis with how to self install virgin media pod. Then, go to advanced>wireless>security, rename the 2. Call the equipment activation number they may be able to help. If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to. Gaming Support. Have plugged in via the Ethernet lead, the light then goes off. Tried to sort via the connect app but this isn’t picking up my - 5372468 Browse Virgin Media Virgin Media CommunityThis seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. Options. I installed VM connect and at first it showed some pod's with "?". I have followed your advice but the Pod still just flashes. Deleting and reconnecting the pod to your network:Tuning in. Rebooting your modem. I've a flashing green light on my hub, no broadband or phone. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. Select Apply changes. Since then one of my 3 wifi pods has had a static white light with the fan running. 4G” and “5G”—these represent the two separate frequencies in your dual-band Wi-Fi (2. Account - Mobile. Had my pod for 3 weeks, first week was fine, really easy to set up and massively improved my internet speed in my office…. Plug the modem back in and wait until the modem has finished powering on. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Wait at least 2 minutes for your Pods' LEDs to stop blinking. I’ve switched them off, done troubleshooting but still nothing. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. We recently had our hub 4 replaced for a hub 5 and since then both WiFi pods not connecting. This will revert any customisations back to factory settings and full update. Virgin TV 360. The Plume website suggests this is either a - 5311528. e. Networking and WiFi. TiVo. Tap or click HomePod, then tap or click the Settings button . The pods only work under certain conditions. That'll make sure you're running a clean. Yes, each pod is. hi there can be multiple problems that cause this issue. 0 in Networking and WiFi a. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. When he installed it he said the red light (that’s now flashing red) must be green. Pods without a light is working and the blinking pod has a fault you would need to ring to send out a replacement. Virgin router won t connect arrow keeps flashing green. Please ensure that the pod is in a mains socket (not in an extension) as close to the router as possible. . If the LED light is a slow continuous pulse or dim to bright, it could mean of the following situations: The pod is being added to the account and establishing a connection to the. hub 4 started flashing white, and keeps cycling from solid, to flashing. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. on ‎30-09-2022 16:24. TV on the go. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. WiFi Pods connect seamlessly to a Spectrum Advanced WiFi router, which secures your home WiFi network and lets you manage the network from anywhere with America’s Top-Rated support app, the My. I have even moved it next to the router so it can read the signal but it still keeps flashing. Security matters. White wifi pods not connecting to new hub 5 in Networking and WiFi yesterday; Wifi keeps dropping hub3 in Networking and WiFi Monday; I want the pods but the connect apps lies in Networking and WiFi Monday; No internet - Green flashing internet light in Networking and WiFi Monday; WiFi connection problems in Networking and WiFi Sunday You don't need to call. I called and was told if I use the connect app then it will let me order if any blackspots are found. Ive unplugged the hub but its still happening. My Virgin Media App. I have tried the WiFi troubleshooting and still nothing. Press and hold the WPS button on the larger WiFi Booster forWifi Pods playing up since this morning (25th) Been using two Wifi pods perfectly for months however since this morning they have started playing up. Stay safe online. I have the 3. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Keep your router away from electronic devices like microwaves, cordless phones, and baby monitors, as they can cause electromagnetic interference (EMI) and weaken your WiFi. Flashing Red: Uh-oh, there’s a problem. Told it's a back office issue & not to call. Plug the router's power cable back into the outlet. This will display the My Devices page. Networking and WiFi. Wait 2 mintues for Scan. I have checked the router settings and I am on one SSID and optimisation is on so not sure what else I. Virgin Media; My Virgin Media; Shop;. SpeedAlternatively if the WPS button method does not work what you can do is instead plug one of the pods next to the hub and connect it to the router via an ethernet cable and again wait for the pod to fully pair. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. g - xxxxx2 & xxxxx5) -- use the same password if you like, Then,. Unplug any Ethernet cables attached to the router and wait at least 30 seconds, then plug them back in. Thanks for taking the time to contact us via the Community. . Booster and move it to where you need it in your home. Everything was OK for a while but now the are just constantly flashing on and off and my daughter keeps losing connection in her bedroom, especially when she is on her xbox. TiVo. Then it started flashing red and making a sound like a high speed fan/jet. Plug the router's power cable back into the outlet. 4 & 5 GHz network ssid's. I've gone so far as to remove them from my account to try and add them again, but it's like they won't find the gateway. I have the same problem. does anyone have a fix for this as these things seem to. All Rights ReservedRegistered Address: 79-81 Paul street, London, EC2A 4NQ. hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi yesterday; Terrible WiFi and customer service in Networking and WiFi yesterday; WiFi Pods to boost wifi in Networking and WiFi yesterday; Virgin Media Down - No Help in Networking and WiFi yesterday; network constantly dropping out and bqm in. Sorry to hear you have been having this issue with your internet, we would advise keeping the Hub on at all times, this is because it often performs updates during the night so when it is turned off it might not always update when needed. The Virgin Media WiFi Pod includes an Ethernet port at the bottom for plugging in a laptop or desktop (Metro. He said I s. Download the Virgin Media Connect App to your device. TV. Speed. . 9 days now without internet in Networking and WiFi Thursday; VM Connect APP not recognising Hub 5 in Networking and WiFi Wednesday; WiFi pods are flashing and connect app not finding my hub in Networking and WiFi Tuesday; WiFi pods have disconnected since issues with internet in the area in Networking and WiFi Tuesday Green power light is flashing and WiFi light is green. If you move the Pod too far away it will loose connection. Spectrum customer support is also available 24 x 7 if you need help troubleshooting any network issues. A. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Please try these steps for me. Numerous calls to helpline, pods replaced & 3 engineer visits. Had the WiFi pod a while now and it has always flashed red. Have tried numerous fixes following the steps and advice online but nothing works so I can only conclude that the. I tried to contact Virgin many times, by live chat, WhatsApp and phone and I honestly think it’s impossible to get in touch with anyone who can help. When your Spectrum ‘Online’ light is blinking, it means internet connection availability is weak. Security matters. Networking and WiFi. Solid Red – Internet connectivity issue. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. I then connected it to the router via ethernet and it was fine. on ‎24-03-2023 13:28. The pulsing should stop once it’s fully connected. When ive used these pods i had one of the older models plugged in to a cat 6 port in a room away from the main router and get a relatively decent speed of 250mb when im connected to that at 5ghz. If the lights indicate a problem, try the next. Forum; Apps. 9 To make it easier to connect and move around your home, we’ll make your Booster’s WiFi network name and password the same as your Hub. 1 ACCEPTED SOLUTION. Need a WIFI POD is very bad unable to cloud game in Networking and WiFi 3 hours ago; Internet keeps dropping and router shows yellow flashing light in Networking and WiFi 5 hours ago; More security and control over my network in Networking and WiFi 5 hours ago; Intermittent broadband in Networking and WiFi 7 hours agoThe info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Step 2. Volt. Fix your broadband. The ethernet connected devices still dont show though, although. A technicain remotely checked the hub and siad that there had been a few issues but he had sorted it out !! - still not working. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. Loses signal at times too. Last week they just started flashing, sometimes white sometimes green. The Wi-Fi signal strength indicator appears next to your network name. Pod keeps flashing won't connect even after 30 hours any suggestions please [MOD EDIT: Subject title changed for clarity] - 5035379I got a virgin media intelligent WiFi pod sent out to me a week ago and it doesn't seem to make any difference. Unfortunately, there isn't a way to resolve an SNR Outage, as this is something our Technicians need to fix and resolve physically. The older pods used to have to be added to the system so your hubs would connect, not sure if this is still the case but maybe a call to activate the pod or wait till a. Networking and WiFi; Flashing Green Hub; Options. 4 and 5GHz. Virgin Phone Switchover. The engineer came today and replaced the router. The features include: Displays the signal strength of each connected Pod. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. Registered Company Name: Virgin Strauss Water UK Ltd (No. 5. Account - Mobile. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. QuickStart, set up and connections. Forum; Apps. After contacting virgin I was advised that they no longer support the boosters so I need a WiFi pod. Just received a WiFi pod. Browse Virgin Media Virgin Media Community. Note: Get tips on placing your WiFi pods to get the best coverage possible. My advice for anyone with the pod problem would be to arrange a technician to call. If it doesnt connect to your wifi when you move it close to your hub, then give CS a call and ask if the pods mac address is located to your account, without it it will never connect. WiFi Light: Solid Green: WiFi is on. The Passphrases of the SSIDs must match. e. I recommend to try a 60 second pin hole reset on the router. Setting up Spectrum WiFi Pods is easy. TV on the go. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. The Power light illuminates, and the connection network light will start to flash amber. . 7. White. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. Options. I have contacted a colleague with this for help, to ensure we either can remove the faulty Pod or just send a further 1 to replace it. Then in Advanced>wireless>smart wifi - tick the disable “channel optimisation” box and save settings. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. All forum topics; Previous topic; Next topic. Wi-Fi pod flashing blue. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. This means the Hub is switched on, but your WiFi has not been activated. Account - Mobile. if its a wifi only issue (ethernet connections are ok?) - then on a Hub3/4/5, you could first try separating the SSID's of the 2. . Virgin Phone Switchover. Networking and WiFi. thanks again for your time looking. Check Cables: Make sure all cables are securely plugged in. Turn it on. The wireless details from the Pods will be the same as the Hub's details, so no additional steps are required to connect up the devices in the home. Browse Virgin Media Virgin Media. 0. If the light doesn’t come on at all, or starts blinking rapidly, try the troubleshooting steps. 4 GHz and 5 GHz). And this, alas is a massively simplified explanation of what is going on in the background, but it’s close enough for you to hopefully, get the way it all works. Is the flashing slow/pulsing or fast blinking? Is your Pod being found in the Connect App 👉. I have contacted CS many times over phone/WhatsApp and also been over this forum previous posts and nothing has helped. Mumfordd04.