Joining in. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Literally just got my broadband installed yesterday. In some things Virgin sucks. Welcome to the Community and thank you for posting. but no internet flashing light. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Manage Your Account. comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Sorry to hear that you're having concerns with the flashing light on your hub 5. 2 Internet Light. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. How ever internet access continued. _______. An Ethernet cable – The. The same goes for their telephone help. The WiFi light will flash green for 2 minutes during this process. If this is the case, turn Wi-Fi off and check again. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Robin1987. Re: Flashing green light hub 5. See full list on practicallynetworked. So no where to call and no help to find until to morning. 5. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Re: Green light without connection, power light flashing green 4 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. internet was back up and running yesterday so cancelled my engineer appointment. Solid green: The Hub 3 is connected to the internet. All our offices and call centres are working to Covid secure guidelines. In either Mode the red power light is an indication of over heating and most not be ignored. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode. more than 3 years. I first plugged the wifi cable into the wall and this is what happened. After that it starts the process over again and reverts back to the green. Pressing the button for two seconds will prepare the Hub 3. hub 4 started flashing white, and keeps cycling from solid, to flashing. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. I do not have a virgin - 5108163. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The faq says: This means the Hub is on, but your WiFi isn’t. There's no official status of an orange light on the Hub 3. It's been doing that for around 45 mins now. Red, Flashing, Off. Hi, broadband is down since yesterday evening. It has done for over a couple of hours now. Nothing has been touched since then as no one has been at home. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. The kit is in Modem Only mode and the service appears to be working just fine. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. ughugh. We offer our customers the best of both. SpeedIf the wireless light is green too, a wireless device is connected to the router and using the wi-fi. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. This means that the Hub is probably switched off, or the wall plug is, or both. I need my network back as quick as possible. Dave. For a brief period, press and hold the power button, then let go. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. Sometimes the bottom light flashes green while the arrows are flashing too. Virgin Mobile. 0 Kudos. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. If they are not, it is best to contact Virgin Telco customer service for assistance. Have rebooted / reset the hub (hub3) a number of times and followed all online advice but nothing is working. Forum; Apps. The internet is not working at all. Manage Your Account. Manage Your Account. Options. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. My Virgin Media App. WiFi box has had a flashing green light all day. Switched On Families. Flashing green: The phone is in use or a voicemail is waiting. Check your Hive Hub is placed correctly by following the guide here. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. If so try two things. Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). I have checked cables, turned the router on and off and reset it. my wifi went down suddenly last night and hasn’t come back since. Then, wait for 5-10 minutes for the Hub to start up. We would like to show you a description here but the site won’t allow us. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. I had the hub 5 installed yesterday. Try restarting it, and if the problem persists, contact Virgin Media support. Step 1: Download the Fire TV remote app on your phone to use as a temporary remote control. Any help greatly appreciated. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Have tried a router reset and checked all connections. Hub3 flashing green lights. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Find your router’s power button and press it to do this. Options. Solid green: The Hub 3 is connected to the internet. Virgin Media Hub 5 Light Status Overview. Switch on the power button. Make sure that you. Disable HDR+ Mode. Called VM for activation and checking. Can you Check for any “known network faults first - Try in 2 places. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. on 04-12-2022 12:12. Wi-Fi pod flashing blue. Home Phone. The first thing to do here is to make sure all the cables are properly plugged into the router, and that the cat hasn’t yanked one out. Options. We would like to show you a description here but the site won’t allow us. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. This light fl ashes green when the Hub’s downloading a software update. Same problem, Virgin trial in the WF4 area. . The solution to this is to disable WPS, which should stop the green WiFi light from. That is 8 hours 30 minutes of flashing green light. The green arrows are flashing with a constant green bottom light. I use an NTL TV socket for broadband. I went to the logs in the HUB4 and pulled the. Keep it on. Checked area faults. I'm a brand new customer to Virgin and I just received my Home kit today. If. I can also see that you had a tech visit cancelled and then you've rebooked it. . Virgin Media Flashing Green Light But No Internet Are you wondering why your Virgin Media has a flashing green. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. Thanks. on 16-12-2022 14:49. Have no internet, Virgin tv, house phone or Alexa. Virgin Mobile. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. It has done for over a couple of hours now. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. Hi all, I installed my Virgin Kit a few days ago and was hoping that my Green flashing lights would be going away. Keep on getting useless updates from virgin media. I have also fairly recently moved up to 650Mb broadband to combat these issues. Manage Your. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. Green, Flashing, Off. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. Re: Green flashing light and no service. I use an NTL TV socket for broadband. Have tried to check all the cables connected inside it - done v. However, from time to time, some of these services may encounter technical issues. Have restarted router and all cables appear correct & tight. Thanks for the update. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Browse Virgin Media Virgin Media Community. We are happy to hear this is now resolved but do please reach back out if we can assist in the future. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Options. GreenArrows. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. or maybe Tuesday. Options. Tuning in. My Virgin Media App. Check Cables: Make. If it does, proceed to the next solution. Can anyone provide a solution (other than calling out an engineer for now). I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. Green flashing light and no internet at all. We would like to show you a description here but the site won’t allow us. Stream from Virgin Media. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This means that the Virgin Media Hub is on. you need an engineer to sort it from virgin. Phoned tech on 06/04 20:35 and they stated "sending special ping. Teams meetings keep freezing. WiFi via Virgin hub 4 suddenly stopped working a couple of hours ago. Main Menu; Go to virginmedia. However, the Hub is just flashing green and I don't have any net access. Any suggestions what this blinking pattern means. e in the future). App can’t find the Wifi Pod. This is a good sign and indicates that you should be able to access the internet without any issues. Home Phone. Hub 5 flashing green light continuously. Green Light. WiFi down and after following steps to reset the hub light is now flashing green. It keeps flashing green and then flashing white and my connectivity is still in and out. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. It really astounds how virgin can get away with using such poor equipment. Virgin Media. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. ReneM. on 09-08-2023 15:21. Manually update your TV to the latest software version. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Options. What does this mean? I can only see on choice or the other. . Software updates are downloading slowly when the green status blinks slowly. on 12-12-2022 16:18. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. virgin media tech support has no clue. Disconnect all ethernet cables from the Hub. It can take 5 to 10 minutes to restart. It resets itself with a white glowing light then starts flashing green then goes back to. 1) Try the “check service,”Area status webpage (. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. on 09-09-2022 21:47. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Hi all I am a very disappointed customer as I have just booked the 5th technician to come over and fix my broadband issue since June. Security matters. Hi. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. booked another engineer but only appointment avaialble is for Friday 😡. The red light indicates that there’s no connection to Virgin’s network. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. on 12-09-2023 09:08. Learn more. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. If it is a screw-on type connector try tightening it but only finger tight. In some things Virgin sucks. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Still no change? Not sure if there’s issues in my areaIt can be a little concerning when your Virgin Media Hub lights start flashing in different ways. . This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. I have only had Virgin for 6 weeks and this is really frustrating. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. One issue that is commonly encountered is a. After connecting the white cable that the - 5226547. How to pay my Virgin Media bill. I got the green power light flashing and WiFi light is green. customer support not sure what the problem is. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Back panel power and reset button. The green light might be flashing because of a faulty link. I reset the hub and still the same, any - 5363039We would like to show you a description here but the site won’t allow us. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. Did a pinhole reset and again, it worked and went to a flashing red light. After spending 8 hours of waiting it's. I'm not sure what else i can do to fix this any help would be amazing. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. It will also flash when the Hub is downloading new software. on 25-01-2023 11:05. As I use the hub in modem only mode I switched the hub into "modem-only" mode and the flashing green light reappeared. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. First installation and flashing green light. The only way it works now is to connect it via Ethernet cable. Virgin Media is one of the leading telephone operators in the UK. 5x red flashing light. . My virgin rooter is green and arrows flashing any ideas y. Currently, if I export a sequence into an . All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. Completely out of the blue as I haven’t touched the router etc. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Any ideas to get th. Stream from Virgin Media. The connection lights will appear orange on both devices, before eventually flashing green. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Thanks - 5270162. My connection stopped working yesterday morning. Now will not connect at all. Two red arrows flashing on a Virgin Media Hub 3 If you’re seeing two red flashing arrows on the front of your Hub 3 that means there’s a problem with the internet connection. 08-01-2023 22:03 - edited 08-01-2023 22:06. 0 Kudos. Options. If so try two things. Equipment activation on 0800 953 9500. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. flashing green as it reconnects. in Networking and WiFi Tuesday Hub 5x Keeps Failing; no DHCP in Networking and WiFi a week agoon 26-02-2023 13:08. I’m having an issue where I have flashing green light on router with solid wifi signal. Have you been able to check our service page here to see if this is due to any known network issues in the area. It is important to note that each type of Hub has light codes that show the status of various internet services. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. When your Virgin Media router lights are flashing green it means the router is updating its firmware. It isn’t on during normal use, but turns red if there’s a problem. I have followed the help tools by rebooting the tv box, I have c. This, and the green bar flashing with internet lights solid. I've the network status in my area and it says no problems. We've booked an engineer but they can't come until Friday and I start work from. Hi, Curious if anyone has had a flashing green light on the Hub 5. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. 1 ACCEPTED SOLUTION. We've had a look at our systems from here and cannot find anything that explains the issues you're having. _____________. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. 0 green light is blinking. Phone. Check Cables: Make sure all cables are securely plugged in. on 22-04-2023 15:55. Checked all connections. Even phoned VM to activate the router and got a text confirming it has been activated. Make sure there aren’t any damaged wires/cables. This is the 4th time in the space of a month my Hub 5 has stopped working completely. The box is a safety isolator. I've plugged everything in and checked that all the cabling is pushed in tight. You could also try the web page status, but this is not recommended. If it has. Account - Mobile. Step 3. The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Home Phone. I even left it off by the wall overnig. This morning at just before midday it turned off and back on and has had a green flashing light since then. on 13-03-2023 11:11. Smug1to. Connect the white cable properly to the Virgin media wall socket. I followed all instructions and I can see green wifi icon and green light blinking. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. on 30-11-2022 19:19. Try our TV troubleshooting tool now. Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. Please - 5425686. There is no connection to the VM network. 168. Options. Iam new here. 2. Tried the following; Resetting box Unplu. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Options. . HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Worked for a short while, then the dreaded green flashing light on the front started. Rebooted several times, and waited for hours to download the update. please help!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Try a 60 second pinhole reset and don’t reboot the Hub. booked another engineer but only appointment avaialble is for Friday 😡. Now, disable both WPS options and click on save. Suddenly this morning we have a green flashing light with no internet. Community Experts online right now. I have a solid green WiFi light and a blinking green power light. We’ve had no Wi-Fi for over 2 hours this evening. Supposedly, no issues in my area although for the past we. If the internet light is flashing amber your router is not connected to the internet. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. We are happy to hear this is now resolved but do please reach back out if we can assist in the future. Virgin Mobile. Restart the hub by removing the power cable and then reinserting it. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. I've checked the network log and there's a lot of warnings - 5169887. My advice for anyone with the pod problem would be to arrange a technician to call. The WPS button is just above the Virgin Media logo. 11-02-2023 13:45 - edited 11-02-2023 13:47. It keeps flashing green and then flashing white and my connectivity is still in and out. You could also try the web page status, but this is not recommended. Flashing Green: WPS is connecting a new device. Everything was working ok (installed 2018) Router started flashing green. It will also flash when the Hub is downloading new. Try a reset as this. Options. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. have been without internet for 24+ hours now and earliest a technician can come is another 4 days.