Startdate: Tue, 10. Source Opticomm Opticomm. I definitely seem to have more jitter and latency issues than with NBN. We ensure our services are designed, delivered and installed on-time. The last update was 3 hours ago and there have only been 3 updates. Loss of phone or internet connection including outages/dropouts Concerns about speed Missing equipment Contact your service provider Contact Opticomm to. for 6 months, then $149. I could be saving myself a bit of money if I was able. A faulty Ethernet cable can result in connectivity issues. Moving into a new house soon, currently with ABB (NBN) and have been for some time. OPENetworks. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. 16 h - 23. Start Date & Time: 2017-02-17 09:00:00. However the outage wasn't showing on the Activ8me web site, I called Activ8me and they didn't know about the outage. You and your current party Leader David Littleproud, have just realised that phone services are ridiculously poor in rural areas. Repair works being assessed. Great Customer Service. We’ll handle your service questions and change requests Monday through Friday, 10:00 am to 4:00 pm and your after. December 2022!. au. 88/mth. Forgot Account? I live in the Harpley estate in Werribee, Victoria. There is lots of packet loss during. Everyone you speak with at Leaptel works in Melbourne – it’s that simple. Social media. The email will also inform you of the dates and times given to us by NBN for the outage. [email protected]/ReKga7. comIf you are moving into a new home or business that is connected to the OptiComm fibre network, you can find out how to get connected to the internet, phone and other services here. OptiComm. OptiComm (Internet Service Provider): 3. If you are. Signing up with an RSP now will not change that, I've lived in an Opticomm estate for nearly 12 years and nobody has NBN. Streets affected are: Greenview Place, and Adamson Street. Network Help & Outages. Opticomm builds solutions while investing in. They build, operate, and maintain their own fixed line telecommunications network. This has been escalated and we will provide an ETR as soon as possible. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Check the distribution splitter has power by confirming the green light is lit (as shown to the right). I came home from work and my iinet router was not authenticating on PPPOE, it kept saying the modem details were incorrect. Opticomm Australia Customers | I live in the Harpley estate in Werribee, Victoria | Facebook. And for planned outages they were very good at letting AussieBB know and they relayed everything to the end user. Archive View Return to standard view. Update 12:53 - Services. The system is turned on. Next update will be provided shortly. This is under investigation. There seems to be an Opticomm outage in Varsity Lakes. This will only be impacting users with iiNet and Aussie Broadband services and is under investigation. Show less Software Developer Swinburne University of. September 2022 21. posted 2015-Mar-27, 10:38 pm AEST O. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. OptiComm wishes to advise there is currently an unscheduled outage impacting internet and phone services in this estate. Social media. If you are not sure your address can be serviced by OptiComm optical fibre internet service, fill in the following form or contact us today. Opticomm is an additional variable. Harbour ISP connects your homes and businesses to Super-Fast broadband. Due to the duration of the outage, battery backup has been exhausted. Important things to know. Forgot Account? I live in the Harpley estate in Werribee, Victoria. . Summary Unplanned outage in Multiple locations across SA. November 2022! Please be aware no support will be available for this portal after 31/12/2022. ETA 2 PM. 6. Most of the services have restored. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Whether that be a short five minute one, or in excess of an hour. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. The event titled Unplanned outage at Melton South, VIC starts on Fri, 29. Residents Get your internet on, with Opticomm Whether you’re browsing, learning, working from home or connecting multiple devices, the Opticomm access network is built to. 5 10 15 20 25 30 50. [Update 14:36] Technicians have arrived on site and are investigating further. Opticomm is aware of a network disruption impacting some services and is currently investigating. [Update] Services are stable and continue to be monitored. For new customers only. . Its now Nov 23 and they are still attempting to charge me for their Broadband Service. "OptiComm wishes to advise that there may be a degradation of internet and phone services duefibre cut in thebackhaul link. Aussie Broadband outages reported in the last 24 hours. Normally the larger the red dots are in the outages and problems map, the more likely that OptiCom is down right now. We provide a complete end-to-end solution and dedicated support that’s managed in-house for every development. Opticomm. I’ve been much more satisfied with Leaptel than other providers on Opticomm infrastructure. Scale transitions commenced in November 2022. This will affect internet & phone services for up to 1hr during the outage window. enddate=='0000. 250 Mbps. Uniti Group (Uniti) is a ~$4bn digital infrastructure and solution provider. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects homes, communities, buildings and intelligent things to each other and the world. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. But they're competitive pricing, great speeds and really good support. Select plan. OptiComm wishes to advise there is currently an unscheduled outage impacting internet and phone services in this estate. Service and power outages. posted 2015-Apr-10, 7:43 pm AEST ref: whrl. The 25: This plan is ideal for singles and couples with a typical evening speed of 24. THIS IS NOT AN OFFICIAL OPTICOMM PAGE. Update: Outage caused by a equipment failure. 8. OP, unless you pay thousands for EE, NBN will not install there as a suitable service is already available. Forgot Account? I live in the Harpley estate in Werribee, Victoria. Whirlpool Forums Addict reference: whrl. The strange thing is, I am only receiving packet loss in Call of Duty: Warzone (as shown in the in-game packet loss monitoring). TPG Telecom. Opticomm is aware of a network disruption impacting some services and is currently investigating. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. - A contact phone number for a Perth based contact. last updated – posted 2015-Jan-31, 1:15 am AEST posted 2015-Jan-31, 1:15 am AEST User #652724 390 posts. If you went over to Aussie Broadband’s system outages page during the downtime, you would have seen a “Major” unscheduled outage hitting NBN and OptiComm services in every state, first noted from 1:02 pm AEST. Connect one-on-one with {0} who will answer your questionOptiComm advises that some users are impacted by an unplanned outage in Oran Park, NSW. October 2021!. Terms & conditions. Opticomm is currently investigating the outage. Your service may be completely offline or work intermittently during the outage. Social media. au or call us on 1300 66 55 75. Business. This is currently under investigation. Redtrain services - no known area outages. The 50: Suitable for 2-3 users, this plan offers a typical evening speed of 48. You can also try to power cycle this device if you have access. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. com. This is under investigation and is reported to be impacting all services. SUPPORT 1300 847 201 SALES 1300 899 303. UNITI BROADBAND OPTICOMM Important information about Uniti s Broadband Opticomm network and speed THE 25 THE 50 THE 100 THE 250** THE 1000** TYPICAL EVENING SPEED 24. Further updates will be provided shortly. 3 out of 5 stars from 1,175 genuine reviews on Australia's largest opinion site ProductReview. 8. Check network status. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. 00 Enddate: Tue, 24. November 2022! Please be aware no support will be available for this portal after 31/12/2022. Opticomm provider recommendation. com. au. OptiComm has flagged its approval of a renewed acquisition offer from Uniti Group valuing the target company at roughly $610 million. Currently going on 24 hours with an opticomm outage. Enable Connection: checked. Offer ends on 30/11/2023. Further updates will be provided shortly. Western Power expects power to be restored at 21:30 WST. Opticomm outage and reported problems map. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. 89. Shutdowns in 2023. . Transition commenced with a soft launch in August 2022. This is under investigation. It is common for some problems to be reported throughout the day. We. With full shutdown of this portal to occur on 01/02/2023. #3791247 Opticomm Outage in QLD. Aussie Broadband outages reported in the last 24 hours. Check the status on all Pentanet networks, covering Fixed Wireless (including 5G), nbn™, Apartment Broadband and Opticomm. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. Opticomm’s network has more than sufficient capacity to provide superfast internet speeds. Iinet tends to blame opticomm and vice versa. For reference when there was an opticomm issue, my friend with leaptel received sms saying there was an outage. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Can't saDisclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". From 1 June 2023, Harbour ISP has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. Praxos. Vodafone. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Been with them just over a month and have had outages every week. is now part of. Lost power? Check the outage map to see if we're aware of the outage. [Update 12:00pm] - Our tech are on transit to further investigate onsite. The email will also inform you of the dates and times given to us by NBN for the outage. December 2022!. Opticomm Free-to-air TV support team. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. The event titled Foxtel outage in Glenfield, NSW starts on Wed, 3. The event titled unplanned outage Jordan Spring, NSW starts on Sat, 7. With full shutdown of this portal to occur on 01/02/2023. Opticomm is aware of a network disruption impacting internet services for some customers and is currently investigating. Please migrate to our new portal: Unplanned outage at Wren Muse - QLD - WRMS Advisory Title: Unplanned outage at Wren Muse - QLD -. Any recent network issues or scheduled maintenance that may affect your service are added and updated below. Opticomm network status. . Huzefa Ali iiNet. 88 /mth* for 6 months, then $89. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. Exchange Location: Thornhill Park (THPK) Postcode: 3335 City: Rockbank State:{RESOLVED} Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers Pines, QLD. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers. OptiComm advises there is an unplanned outage in Ropes Crossing, NSW. Currently going on 24 hours with an opticomm outage. This is currently under investigation. Anywhere that has Opticomm automatically cannot get NBN so you are stuck with the Opticomm network. The builder did not provide a conduit when they subdivided the block, but have finally run it to the garage side of the house. Many customers want out of Optus, while others want compensation. Social media. We have been proudly supplying reliable, high-speed internet since 2012. djskein Cannington • 2 hr. OptiComm wishes to advise that there is currently an unplanned outage at Blake's Crossing, SA. Choose from Wireless, Fibre Internet, Opticomm. 2. We apologise for impact. [Update 14:22] - Services have been restored. We apologise for impact. Search. nbn services - no known area outages. The system is turned off. Hardware. Service: Type : Start: End: Location: Impact: NBN & Fibre: Unplanned: 21/11/2023 23:16 AEDT: n/a-NSW-Campbelltown Liverpool: DEGRADED: Network: Unplanned: 21/11/2023 23:16 AEDT: n/a-NSW. OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. The latest updates we received was “The issue has been rectified by LBNCo network engineers. These are being urgently investigated. Ongoing Shutdowns. OptiComm wishes to advise that there is an unplanned localised outage in the Butler. I called uniti and was told. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Ultimately you dont know if its the isp, opticomm or both that are the issue. Login. Having problems with your Optimum cable, internet or phone service? Sign in to view reported outages, or learn more about ways to troubleshoot connection problems. OptiComm wishes to advise there is currently an unscheduled outage impacting all services for a small number of customers in this estate. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. Optic signal normal. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. OptiComm advises that there is an unplanned outage impacting some users in Zetland, NSW. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. Estates effected include Trinity, Brighton, Alkimos Beach and Jindalee Beachside. Degradation - listed services degraded, intermittently unavailable or partially unavailable. This is my feelings. All charges invoiced by us are payable within 7 days unless we agree otherwise. Unlimited Data ; Typical Evening Speed ; 90 Mbps ; $89. INTERNET OUTAGE Update from OptiComm: The fibre servicing Yarrabilba has been damaged by a third party in the vicinity of Waterford. This will give the connection a fresh start. Your Opticomm service won’t work during a power outage. Degradation - listed services degraded, intermittently unavailable or partially unavailable. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. With full shutdown of this portal to occur on 01/02/2023. Here are details about what an outage means for you. Launtel Status. After a recent storm in Perth my free to air and internet services went down. The event titled Unplanned Outage in Wandi South, WA starts on Wed, 7. Update 08:00 22/12 - Currently attempting to get access to the main VIC data center as the issue is further upstream. Step 2 – Restart the router. Issue first reported to Opticomm 2 months ago - straight after we paid the $300 connection fee and as of today we still don't have a usable, stable connection. e. This is called the Opticomm Ultra Fast internet plan. Report a TV fault. OCCOM6. We offer you better. Locations Affected: All NSW OPENetworks. com. Opticomm have posted another outage notice, for some reason I can't paste the link. Your router will need power to connect to the internet and OptiComm infrastructure in your area may also lose power. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. The event titled Outage in Fraser Rise, VIC starts on Sat, 10. Updated: 2023-11-08 08:35 AM. With full shutdown of this portal to occur on 01/02/2023. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. [Update 09:15] Services are restored. The latest reports from users having issues in Joondalup come from postal codes 6027. Address. Opticomm. Date: Sat, 18. Please be aware no support will be available for this portal after 31/12/2022. Cheap crap and ultra poor service to boot. Not as big as Aussie. Note: If you have equipment outside your home, to access speeds of over 50Mbps, the equipment at your home will. , from early Monday morning) so we can use the in-place fibre assets to light the upgraded Opticomm. . The event titled Unplanned Outage LR90 starts on Tue, 17. This is currently under investigation. (RESOLVED) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD. Photograph: Reuters. Mobile . Further updates will. Opticomm Brisbane. OptiComm wishes to advise that there is an unplanned outage in the Mandalay estate. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. Bundled with Internet. This is usually in your garage or just on the outside of your property. Outages & maintenance. ETA 15 minutesOptiComm Ltd - OptiComm Ltd - Archive. *Offer ends 11:59pm AEDT 10/12/2023. Start Tue Dec 13 02:35:00 2022. I'm writing this express my absolute disgust with iiNet & particular Opticomm in for the poor handling of an internet outage that began on Monday 02/02/2015. Stay up to date with our latest service updates, system issues and events affecting customers. With full shutdown of this portal to occur on 01/02/2023. With full shutdown of this portal to occur on 01/02/2023. This has been escalated for urgent investigation, further updates will be provided shortly. Click “Edit” within that subsection. Bundled with Internet. Deal: Opticomm Internet 1000/50mbps $99/Month (No Lock in Contract/Activation Fee) @ Uniti Internet, Store: Uniti Wireless / Uniti Internet, Code: 50OFFGB, Category: Internet. Search. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. This is under investigation. If you are still offline after power cycling, you can check OptiComm network outages page here. - A backup system of either copper or mobile to cover outages. OptiComm wishes to advise that there is an unplanned outage affecting internet, phone and TV services and is being investigated. OptiComm designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. Free-to-air TV troubleshooting guide. . ago. Outage: An interruption for up to 20 minutes for Broadband services at all OPENetworks NSW sites. After diagnosing issue with Dave (technical support team), it turned out that there was a defective EERO device. This document will help you to correctly prepare your premises and arrange connections to access the Opticomm network. What about Internet? How many places have NBN. End Date & Time: 2017-02-17 10:00:00. 22, 08. The system is turned on. Charlie Flowers. The email will also inform you of the dates and times given to us by NBN for the outage. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The main difference between OptiComm and the NBN is the provider. [Update 15:58] Our backhaul provider's technicians are at the location of an identified fibre cable break, preparing for restoration. With an Australian based call centre and network operations centre. It has been pretty solid for a couple of weeks but on the 28th of October, I've been getting outages where the NTD can't connect. User #568114 1233 posts. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. Took them 17 hours in the first place to even acknowledge the fault in the. Follow the rest of the setup. MyAussie, Your Way. One minute they'd be suggesting it was one issue next it was something totally different. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Gmail. At our core, Uniti is committed to delivering a superfast, future-ready. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. Also note down the steps you’ve taken to rectify the problem such as restarting the router. November 2022!. This is currently under investigation. Log In. P. A group for Opticomm Australia (Fibre Internet) customers to discuss issues with their internet connections. at your address. Service for. It is best for basic Internet browsing, social media, and HD video streaming. Several times we have had long outages, 48 hours, 24 hours. Please always contact your ISP first. Update 12:00 - This is due to planned power works/outage by Western Power and is expected to finish at 18:00. While normally you'd see the outage resolved within a couple days if someone has dug up the fibre and screwed up a long section of it they may need to do lots of work. Private fibre network operator OptiComm will be acquired by Uniti Group for $532 million in cash and shares. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. State of Security 2023. Avoid at ALL costs. FuzeNet is now Uniti Internet. Plan Type. Further updates will be. And here on the other end we had total internet outage which just started working few minutes ago. Please DO NOT factory reset your modem/router. [Update 17:27 19/09] Our backhaul provider has identified a fibre break and its location, and are organising restoration works. I can’t wait to move away from leaptel personally. Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. [Update 14:48] Services have been restored. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an. Current outage map. May 2022 17. net. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Social media updatesSave $240 on nbn® 250/25 or 1000/50 unlimited plans over 12 mths*. Exetel outages reported in the last 24 hours.