Virgin Media. Since yesterday afternoon I can’t. However, we have been experiencing some issues generally with our email service, so it's possible that he has been unable to sign in due to this. branson@virginmedia. 9. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. How do i contact VM?I have forgotten my password @ntlworld. Broadband deals;In response to Adri_G. " As long as you are still a VM broadband customer then the VM Forum Team (VM staff) can check this out for. com, @ntlworld. My partner uses an ntlworld email address which has worked correctly for years on her iphone. com email accounts do t work. Now I'm totally locked out of my virgin ntlworld email account. com and we’ll look into them. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. Is there a way of getting a notification sound when an e mail arrives in the inbox. Any help would be appreciated. Help > Create new Email address >. Clear browser cache and cookies. How to Set Up Ntlworld. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. However I would prefer to set my own password rather than use the auto-generated. The problems appear to have started shortly before 6pm last night, according to. To recover your email address we need your account number, area reference and date of birth. I had a message from virgin media saying that it was locked - 5274636. " I log into the rental property Virgin account using the @ntlworld. co. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. . When i try and use my iPhone to access virgin mail, via web mail, it gives a pop up , do you wish to download appsuite. @iqbalq wrote: Hi all. Try clicking the sign in button instead of pressing enter after you put your password in. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Incoming Server: pop. Scroll down that page and you will see a place to edit the password. com. QuickStart, set up and connections. Try signing into the My Virgin Media Account for that secondary email address by entering that ntlworld address and what you think its password is here. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. The default address was switched - independently of me - to an old virginmedia. When I go to my virgin media page to log in, it says incorrect email or password, and when I click reset password it doesn't recognise my email. Check your email for free. Have now resolved the problem. Common problems are entering your full email address as the username or using the webmail username instead of the email login name. My ntlworld. This suggests to me that the recognition of the email address is the issue. com :Y54kpX5g: curl -v smtps://smtp. com" (might be a worth a look at your settings). Click the “Accounts and Import” or “Accounts” tab. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. " - using pop3. He has lost all paper record of his password. It's my main communication stream. I have a ntlworld primary email account, and a secondary email. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. VM say they have made that change to improve the security of VM email accounts. com authentication credentials-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. not my email account password. Solved: I have a few . Email Settings for Ntlworld. Virgin Media is having issues with its email service, with thousands of customers unable to access their accounts. com domain will not allow me to log-in this evening. com mailbox, which would also require you had an address ending in. Each email address now has its own My VM account Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. However, there is another complication. Randomly it's not receiving any emails. I spent the morning trying to set up an older relative's new iPad. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. The programme begins downloading NTLWorld emails to the specified location. Sign into the account here:. Forgotten your login details? Keep me signed in. com -u username:password. All Rights ReservedHi 1uparcade, Thanks for using the forums to get this issue with your Email looked into, I am sorry if this has been causing some frustration. Thank you for reaching out. Either way, you can rest assured that the threats from those scammers are all complete lies just to scare you into paying up. How to manage my email account | Virgin Media Help Take us with you in four easy steps. According to Down Detector, the problems started at about 06:45 BST, and are affecting customers. uk. The first thing to do is change the password for the Ntlworld email address concerned. NTLWORLD. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. Sign into your Virgin Media Mail, view and pay your bills, or set up a Direct Debit. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. com failed. FWIW do consider migrating your email needs over to a new email provider to. . Logged on to Virgin Media and couldn't change my password as my email address was "not. Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. com) Select the mail server as POP3 and enter the. Follow the on screen command. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. com" from I think "imap. com email address in the window that opens, and click on the "Next" button. Today I changed my virgin media password. I had access to it on my phone via generating an - 5432083. Help > Create new Email address >. . Suddenly it is telling me it needs verification for account. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). I received an email from Microsoft saying they don't have permission to get my NTL Email. Some very wise words there Coenoby, and food for thought about a fresh start when migrating away from my @ntlworld. You will need to use that non VM email address to sign into your VM webmail account. it asked me to sign in again the other day and now i cant get back onto it. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. I would be more than happy to look into this for you. SpeedI’m having exactly the same trouble, spent hours on the phone trying to get it sorted, just keeps saying password wrong even though your customer service team have apparently changed the password for me, stopped working on iPhone,iPad and my work android phone. Hello there I have an old ntlworld email that I can't log into anymore. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming. They can then look to update the contact information on the account to a different email address for any future correspondence. . The moderators will remove the. ntlworld. In an email to customers sent on 23 June, Axel Wehrle, director of. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). I would just make one other comment in addition to the password reset advice @Graham_A has offered. Get the latest on customer exclusives and sort out admin with ease. com emails. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. I will send you a PM so that we can look into this further and see if we can get this resolved. @Timah No such announcement has been made by Virgin Media. I posted this question as evertime I try and search for a solution it says contact your internet provider. net, or @blueyonder. The message will appear within the envelope icon at the top right of the forum page. Hello Pixiewings, Welcome to the Community and thank you for posting. com Outgoing Server: smtp. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. Follow the step-by-step guide to take backup of Ntlworld webmail account. The sad thing is that if VM had complied with their own Terms and Conditions they would have deleted these old ntlworld email accounts 90 days after your previous. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. Everytime I try and sign into my account (Cust for over 25 years), it says please enter a valid email address. If its linked to your current active account we should be able to re set this for you. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. It doesn't show when I login using my primary - 5322170. not my email account password. com. This changed -. That takes you to a new page where you get the option to delete that email account. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. “No password provided for Ntlworld” go to nail settings and enter a PW. At that time they said existing email accounts would continue to be supported by them. We are very sorry to hear you are experiencing issues accessing your email account, we will do all we can to help. ntlworld. 2) Once you have pasted it into Word, replace "Username" with your full Virgin Media / Ntlworld email address, and. Natalie_L. If you're looking to access your TV, broadband and phone account including your email, sign in here. I'm a Very Insightful Person. Maxatoria Posts: 17,980. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. comCustomers. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. If you find yourself unable to log into your email account, please perform a full virus scan on all. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. My old ntlworld. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. Log in to your Virgin Media Business Mobile Account. com email account. co. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. Access your bills, diagnose faults and manage. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. 0 Kudos. If you want to access the email account via an email client you need to follow the instructions to create an app password to use in the email client along with the Ntlworld email address concerned as. As of Thursday I haven't been able to access my NTL email through Outlook. Select Continue with Apple. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. com website but now this is no longer possible (for the past week or so). com, I'm signed in ok and according to my profile my email address is. If you occasionally temporarily lose a message, it's because you didn't change the maximum number of server. ). 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. We would like to show you a description here but the site won’t allow us. Try that and see how it goes. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. Options. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. iPhone Mail App no longer shows which email address an email is sent to on some emails. Step-2: Enter the Ntlworld Mail login details. by VirginMedia 18-01-2021 in Digital life. We would like to show you a description here but the site won’t allow us. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. She has no recollection of what the password may be, unfortunately but wishes to keep on using the same email. This started happening a few weeks ago. Dad has no idea what his password is! On the View tab, select View settings. Incoming Server - IMAP. The fact that you mention the account number suggests to me that you don't have a current VM broadband account. The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you. I just want the email address deleted. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Just so some may see this, it seems mine works better for my second account if I log in from mail. To do this they can either: call Virgin Media. I am sorry to hear that you are unable to access the email and emails only remain active on active account. com secondary email,. Select Allow in the pop-up. There is an ongoing problem with Virgin e-mail accounts. i have checked and the email address is still linked to the account however no where within the account section can you change the password on a secodary email. DevinMigrating @ntlworld. I find it absolutely disgusting that virgin media, takeover, NTL world, and then when you close your account with Virgin they literally don’t allow you after so many days to access and log into your email account online with your password. Virgin Media Mail operates several email domains, including @virginmedia. BT ID or Email address. However I can't get my ntlworld email to work on new phone. Forgotten your login details? Keep me signed in. The operator’s official fault. 6 - 6. Majorly. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. Enter your full ntlworld. Sign in to My Virgin Media using your current details. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. com account JA: Are you logged into your email account on any other devices? Customer: Yes JA: Do you have security questions or a phone number on file to help reset your password? Customer: Yes JA: Anything else you want the Email Expert to know before I connect you? Customer: NoSecondary accounts changes now have to be made via the My Virgin Media account for the secondary email. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. BT ID or Email address. Enter your full email address again in the "Username" field. I have had ntlworld email address for years. com. Forward emails to Gmail. Finally, choose the destination path where you need to save downloaded data and click on Backup button. com. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. Send test email message: Outlook cannot connect to your outgoing (SMTP) email server. So that part should now say something like " youremailaddy@ntlworld. _____ Graham. Mailbird might be able to detect server settings for Ntlworld. page. maybe 2015 I’ve switched providers. com email and got a message saying "your. Just updated my VM email log in details & now logging in via secondary email. com) email servers you should update the server settings to use the virginmedia. . If it’s not a technical issue you need help with then we’re here to support you on. I have only recently upgraded to Outlook 365, previously using a standalone Outlook version with POP 3 incoming/smtp mail using the ntlworld severs. 0 Kudos Reply. During all that time he read/wrote emails on his mobile telephon. I'm here to help. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. " " I log into the rental property Virgin account using the @ntlworld. I contacted Virgin who changed my password and got me back into my account. - opens in new window or tab. virginmedia. While you are on that page, make sure you set up a Password Recovery Question. The hacker is currently changing passwords on old accounts and taking control of my identity. Go to Family & other users. I am unable to sign into Virgin Media using my ntlworld details. e. Issue is: my (elderly) sister-in-law has had ntlworld email for many years, no problems. I am unable to log into my ntlworld email account. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Since 5th Aug, the body of my ntlworld. Visit our email sign in page here and type in your email address. We would like to show you a description here but the site won’t allow us. Sign into the account here:. Log onto incoming mail server (IMAP): The connection to the server failed. The firm operates several email services including @virginmedia. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Ntlworld e-mail account. So i need someone to migrate just the email account to my new account. While the majority of customers have been virgin. You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. Coenoby. Forum Team. . i just want to access my original ntlworld email account via outlook. We would like to show you a description here but the site won’t allow us. This post looks at one of the reasons for this. Also, just to note. changing the password changes the account login password. com offers email hosting services for all your email needs. 1) Copy the following line of command text and then paste it into a MS Word document (or which ever text editor you prefer) so that you can edit it. not my email account password. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. If you want to know more, the updated sections are 6. The only way it would go to the Outlook. They got to me through my old ntlworld email address and basically changed all my passwords on Epic, Steam, Origin, Twitter, Facebook, Amazon, eBay, Blizzard, Instagram. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". I would greatly appreciate any help you can provide in urgently removing our old email accounts. Choose Accounts and then select Other User Accounts towards the left. If you normally access the account via an email app or client you will need to update the app or client email settings to use the new. Each email address has its own 'My Virgin Media account'. on 12-01-2023 17:29. I wonder if this is the problem? please can you help me to secure my email. 08-08-2023 16:43 - edited 08-08-2023 17:10. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. Anyway, since. System Posts: 2,096,970. I am receiving Ntlworld email (IMAP) on my desktop in Thunderbird but not in either of my two android devices (O2, Gmail app, IMAP) since August 4th 2023. My Virgin Media, making managing your account easier with all your information in one place. com or blueyonder" etc. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. I have an old ntlworld. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. Sign into the account here:. com account has suddenly stopped working. 2) If that is unsuccessful then you could try the "Forgot your password" option. com:dhtyG15793Wj" It is important to. . To start the Add your email accounts wizard, press Ctrl-Shift-T. This help content & information General Help Center experience. Sorry. VM say they have made that change to improve the security of VM email accounts. Outlook and Outlook. I'm sorry this is happening. virginmedia. Help > Create new Email address >. . Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. ntlworld. In response to jg60. Sign into the account here:. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. @ntlworld. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. 4 weeks ago. Log-in email address . They will need to contact the account holder in order to do so. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. So to be clear, you are a current VM broadband customer, you also have a valid my. ntlworld. Email us at consumer. Using “other” in the mail wizard, After adding your name, email, password and description, it pops up saying No password provided for “ntlworld” (taken from description. Virgin Media has gone down for hundreds of customers Credit: PA. @blueyonder. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. virgin. Just updated my VM email log in details & now logging in via secondary email. Having recently activated a Windows 10 update, I can no longer receive or send any emails using my, original, ntlworld. When the account is up and running after downloading all your folders, you can right-click on the POP3 account name in. com email address that has been hacked and need to close it down. Ntlworld email has bee hacked. BT. However, I deleted all my e-mails. Log-in. com e mail address. Joining in. net or virginmedia email accounts. They aren't. I have changed my password as directed (Step 1), but Step 2 instructs me as follows: '1. uk" and the account was blocked while I was sending them). You can get to that section by clicking on the Account settings tab and then the Account details tab. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. Options. uk. 30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in, it comes back asking me for my password again. When selecting the forgotten password link it doesn't recognise my email, and when selecting forgotten email its asking me for an account number. com and password? So basically ALL three emails passwords can be used to log into my Virgin Mail 'control page', where i added to two extra email accounts and the 2 work, one does not?. imap. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. Check server status. Those are classic signs that the email account is in the process of being deleted.