Available with M50 broadband or faster. Virgin Media is the third largest player in that market with a share of 20 percent of subscribers. If you explain what the problem/issue is then the Forum Team may be able to help although they can't process regrades or cancellations. For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. Please remember which courier you have chosen and ensure you take it to a Collect+ store that offers that courier's services. Use your Virgin Media O2 ID. . Broadband Only. 1/2 Price or better! Shop our deepest Black Friday discounts. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. Virgin Media O2 is today announcing the UK’s fastest WiFi guarantee from a major broadband provider, promising customers minimum download speeds of 20Mbps in every room of their home or £100 credit back. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. I've been upgraded to a Hub 4 and have a Hub 3 to return. At the IKEA store, follow signage for Click & Collect to pick-up your order. com. Comedy channels like Gold, Comedy Central, Fox. The last one was today 17th July 2023, when you emailed me at at 08:06 this morning to inform her the equipment would be picked up today. 150+ ways to earn points. How to manage cookies. Click on them and you don't even get the name of the store. 0 Kudos Reply. then you will not be able to use this flow. Select ‘Customize your bundle’ then under. To confirm private browsing is on, you will see the word inPrivate beside your address bar. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. Book Passenger Assist. It would be best to pop the retentions team a call on 0345 454 1111 or 150 from any Virgin phone and use options 1-4-2. Thanks,Sign in to My Virgin Media a. We would like to show you a description here but the site won’t allow us. Rack up the points by flying with Virgin Atlantic. How to manage cookies in Opera. TV 360 and home phone not currently available in 2022/23 network. It allows customers to locate their nearest Virgin store, check opening hours and even reserve items online. Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. Everyone can join, it’s free and your points last forever. Everyone has a point to make with Virgin Red. What you need: • A Virgin Media Store account. Options. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home. com. Key Takeaways. Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Click Mark as Helpful Answer or use Kudos to say thanks. Virgin Media will collect all old equipment and dispose of it in an environmentally friendly way. You can also call. If you have kit we want back we'll drop you a letter to let you know 5 working days after your services change or disconnect. Women's The Grinch Christmas Family Pyjamas. Stripped Bare Wire. To return your equipment, simply click the link and follow the instructions. A new secure password will be generated for you. Hi, Similar issue. My sister left Virgin Media in January 2023. Y’all are right to be suspicious though!Forced to use CollectPlus by Virgin in… Forced to use CollectPlus by Virgin in order to return a hub. I've been upgraded to a Hub 4 and have a Hub 3 to return. Choose date. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it. Book a collection slot at your preferred store and your shopping will be waiting for you in temperature-controlled storage. If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. * Call costs may vary. O2 shop or local council recycle yard. Stick the Yodel returns label on your package. Are they still a Virginmedia customer, if not then that could be why the webmail isn't working as when a customer leaves there is a 90 days grace period to access emails and after that what could be happening is the delete process has started as webmail will be the first to go. Plus logins give you the chance to collect valuable customer data. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Our experts are ready to help you swap your SIM We've got loads in store for you. All the services we bring you are made possible with data, so we believe it’s important for you to know how we go about using it and how it makes your O2 experience better. However, my online account details are still showing my old property, account number, bills, etc. We will let you know when your parcel is delivered to your chosen Yodel Store and ready to. 4mm² PF100 Coax Cable. Bryan Cranston and Kevin Hart take centre stage in this culture clash comedy, when a paralysed billionaire befriends an ex-con. We’ll be in touch within the next 3-5 working days. Click + Collect. Virgin Media Player is the new name for 3player! Watch your favourite shows from Virgin Media Television live or on demand. My Virgin. See our latest deals on mobile phones, tablets, sims and accessories. You should receive a text with a 2 hour time scale of when the collection should take place - I've emphased should as there have been a few recent posts where the. Here you’ll find all the help you need for Virgin Media related problems and issues. Covering every postcode in mainland UK, our Store to Door service is perfect for when you want to deliver your parcel direct to your customer. Have you made a Virgin Media order? Whether you’ve gone click or collect or you’re waiting for home delivery, you can learn about delivery times and how to track your order right here. You can find your local Collect Plus point here store-locator Update: Steve the virgin media guy came today and took the router. Networking and WiFi. Up to 3 WiFi Pods if needed. Please get in touch via our contact us page. on 31-01-2023 17:59. The former came with a CollectPlus returns label but there is no CollectPlus facility in my village. 2 billion. Everyone can join, it’s free and your points last forever. Refer a friend enables you to recommend Virgin Media to your friends and earn a cash reward. Help and support. Book yours easily through My booking or get in touch. Further exclusions & legal stuff apply. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. Which items would you like us to collect? Need urgent next day delivery using Special Delivery Guaranteed? We add a working day to our aims and guarantees with Parcel Collect. It's easy to find the help you need for your broadband, home phone and mobile account on the go. Plot. Virgin Media’s “Automatic Compensation Scheme” means the Industryvoluntary Code of Practice for an automatic compensation scheme, approved and published by Ofcom on 10 November 2017. Credit will apply if Virgin Media fails to deliver the equipment by the agreed delivery date and. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. Whether you prefer a quiz or a matching game, there are several opportunities to earn points with a Virgin Red competitions and games. Book a home visit. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Click + Collect. Shop online and in-store at 15 locations nationwide. Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. If you have any questions or concerns about our use of your personal information you can: Call our Customer Care team on 0800 052 0800 – enter your PIN if you have one. You have arranged to pick up your equipment on three occasions. We're excited to announce our new entertainment service - Stream. You can also add WiFi Max to our. We would like to show you a description here but the site won’t allow us. Leave it off for about 10 seconds. You can order prepaid returns packaging on the following page and take it to your local collect plus store. 99. Macken House, 39/40 Mayor Street Upper, Dublin 1. Or iIf you have a printer you can print out your own label and return the equipment. Today we offer four multi award-winning services - fibre broadband, TV, mobile and home phone. uk may earn a commission when you purchase via links on our site. They clarified it and said that Feb 3rd is actually the day when the kit is dispatched, and not the deadline. Disney+ - £7. Don't Drop The Shops, Let's Get Quizzical, This or That, Speed of Sight and Red Recall are updated. Leaving O2. We use cookies to improve your online experience and the service we offer. Learn more. Put your desired items in your online shopping cart. Browse our extensive Primark Womens, Kids, Baby and Nursery click and collect product offering on our website and add the items you wish to buy to your virtual basket. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the courier directly. Alternatively, you can take the kit to your local O2 store or your local recycling centre. PackagingAbout this app. I raised a complaint with Virgin Media about the unwanted communication, but they closed the complaint as resolved and sent a generic response. Step 1. How Click & Collect works. 404 - Page not found. Point made. Select ‘Pickup’ Use the ‘Pickup’ option at the checkout and choose your preferred pickup location. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). Virgin Stream hub offering money-back for. Please read the FAQ's. Click on the brands below or scroll down to the handy brand finder. For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then: Enter your postcode when prompted to check availability in your area. PAGE 1 OF 2. Home delivery of your equipment is an additional £5. Please remember, there’s always a £35 activation fee for our services. Available with M50 broadband or faster. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the courier directly. The price you pay will always be equal to or often cheaper than the price you would pay by going direct to the provider. Whether you’re looking for a sparkling new device, a contract that fits your needs, or have some questions about your existing device or contract, we’ve got you covered. The one-stop shop for all your entertainment needs just got easier. Please follow this link to create a new pre-paid label to return it to us. With 2Gb speeds, Ireland's best broadband is now faster. So I haven't got a clue where I can drop this off. Image Credit: Virgin Atlantic. This is a common and effective way to try and control web traffic and customer volume. This section provides an overview of domestic rules in the jurisdictions listed below governing the issuance, structure, use and validity of Tax Identification Numbers ("TIN") or their functional equivalents. When you get to the checkout, you will have the option to select 'Click & Collect' as a delivery option. Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. The combination of live TV, catch up and streaming services, means that with Virgin TV 360 there’s something for. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. If you require an alternative format bill, such as braille or audio, you will not be charged. Buy online and collect in store in as little as 1 minute. You can return the hub via collect plus at your leisure. Film channels like TCM, TCM HD, Film4 HD, Movies24 and Movies 24 +1. + Virgin Phone line for £17. You should receive a text with a 2 hour time scale of when the collection should take place - I've emphased should as there have been a few recent posts where the. The Virgin Group is proud to launch its exciting new rewards club, Virgin Red, which will reward Virgin customers across the Virgin family. It’s all part of the Virgin Media service. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. Monday-Friday: Free anytime 2-3 working day delivery if you order before 15:30. The last one was today 17th July 2023, when you emailed me at at 08:06 this morning to inform her the equipment would be picked up today. Date of experience: 29 April 20221 ACCEPTED SOLUTION. For terms & conditions and how to apply read our help articles now!. If it’s off, you don. Hello. My Virgin Media makes managing your account easier with all your information in one place. We’ll notify you via e-mail when we’re done with instructions on how to make your. If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it. I don’t have, have never had and now will never have a virgin media account. It'll usually be delivered to your home the next working day, but please. Plus, you get at least 10% credit back on selected entertainment. Today, I received an email from Virgin Media stating, ”We've tried to get hold of you. When you take any services from Virgin Media you will be committing to taking that service for a minimum amount of time (e. 00. How to manage cookies in Chrome. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. So, if you join Virgin Media, you could get double the mobile data on your O2 Pay Monthly plan, a broadband speed boost (if you aren’t already on the fastest speeds you can get in your area), and more. Virgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to. The team can then check to see if it would be cheaper for you or not if this service is removed. Virgin Media and gaming. Available to rent now on Virgin Movies from €4. QuickStart, set up and connections. Virgin Red has opened its doors on an exclusive, invitation-only basis – with groups of new members joining the new Virgin Red app over the course of. Unless I'm missing something in order to do a collect plus returns I'd need a pre-paid label/returns pack to return the unit? ---. Now, customers can manage all their accounts – for broadband, TV, home phone and mobile – all in one place wherever and whenever you like. Compare the latest Virgin Media TV bundle deals from only £31. [103]Home. Is it easy to cancel Virgin Media? Simply call 150 from a Virgin Media phone or 0345 454 1111* from any other phone. The Virgin Media Connect app is the control unit for your WiFi. Find your nearest Virgin Media Store. Number of inclusive HD channels depends on package. For example, if the former was selected but not the latter then only those email addresses to which an email had been sent would appear in the Collected addresses book. Start your adventure sooner and arrive in style with our Chauffeur driven transfers. Let us know how it goes. Pick up in store On arrival to our dedicated Click & Collect area, please have the following ready to present:. Tax identification numbers. Never too far from your next car. The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali. And it matters even more so when you consider Virgin Media's final Hub, the Hub 5x – an experimental version of the Hub 5 that connects to the internet with fibre cables (not Virgin's typical coaxial DOCSIS 3. Set up and change your Direct Debit details. If you’ve got a mesh WiFi Pod, but your Virgin Media Connect app confirms that your download speeds are still lower than 30Mbps in every room, you’ll be eligible for up to two additional mesh WiFi Pods. How to manage cookies in Opera. Say hello to Virgin Points. £15. Virgin Media and gaming. Also check 15 other Virgin Media Promo Codes & Discount Codes, which are updated daily. All of these services work better over wifi. Any remaining balance will be applied to subsequent bills until the credit is used. When your household is with Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. Sign in or register . To change an appointment or delivery date, simply sign in to your My Virgin Media account or the app and find your appointment details. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714 We would like to show you a description here but the site won’t allow us. So I haven't got a clue where I can drop this off. I can't see how to organise a collection from their website. The app’s available to all Virgin Media Broadband customers. If you choose the convenience of the click and collect service from your nearest Yodel store, we do not charge a delivery fee. Payment support. If the equipment is not returned within 15 days our collections team will be in touch to arrange an appointment to collected. Get Broadband and TV from Virgin Media for just €50 with no activation fee. Delivery dates are subject to availability and could take over 30 days in busy periods. We can answer any questions about our services, how they may be installed and what the best package for you could look like - and there's absolutely no obligation to buy. We handle your data ethically, that means we’ll always do the right thing by you. Experience everything entertainment has to offer with our incredible packages that combine epic TV, superfast broadband and our new Intelligent WiFi. Read our cookies policy for more information. Perfect for unlimited superfast streaming and browsing. Discover Australia's largest range of Bibles, Christian books, media and gifts. au. • Download stuff to watch offline. One user, a retired IT professional, told the BBC he wasn't "100. Also note date and time the items are collected and some identifying details of the person who collects (van reg. Connect an aerial to TVs, security systems and satellite dishes. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. I see elsewhere that it is possible to return using Click and Collect from a Post Office. 2. Phone. You do, however, have to be over 18 to register and accept our terms and conditions. They said it should be 30 days to return so basically I have the entire month of Feb. Booking flights with Virgin Atlantic is another way to increase your Virgin Points balance quickly. During primary infection, the level of HIV may reach several million virus particles per milliliter of blood. If your household is with both Virgin Media and O2 and you have Volt benefits and you need help with your O2 bill, please head to Help and Support on the O2 site. The Virgin Media kit is part of the service we provide, so we may ask you to return it (including remote controls and power cables). Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. automatically collect contacts in the folder "Collected addresses" while reading. If you have M50 - M500 Fibre Broadband (without Volt), you can add our WiFi guarantee with WiFi Max for £8 a month, and you’ll also receive the first WiFi Pod. To run the scan, simply connect to your Hub. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Then enter your email address, and click on email me my new label and follow the instructions. Hi thanks for your post - I understand. com IMAP Port. You should receive an sms from the tech to advise they are on their way within an hour or two of their anticipated arrival. Click & Collect. This chart displays the distribution of click and collect delivery locations offered by multichannel retailers in the United Kingdom (UK) in 2019 and 2020. The replacement SIM we send you will not work right away. Find your local Collect+ store using our Find a Store page (make sure you select a store that is serviced by the courier handling your parcel). Other channels like Alibi, W, Syfy and much more. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. Step 3 - Label the box – a letter came with the QuickStart kit: peel the sticker off (or create a new pre-paid label and slap it over the original address label on the box. Keep the receipt and track your return online using your Collect+. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi. If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. 230+ channels. After the customer pays for the order online, they should receive an order confirmation with collection details. Shop Brands on O2. Introducing the My Virgin Media app . If it’s not a technical issue you need help with then we’re here to support you on. Please read. Just press Home on the remote and then click to the left on the Search. I know they aren't bothering with collecting the older non-Tivo boxes but surprised they don't want Tivo boxes back. We put security measures in place to help prevent your data. Find your nearest Virgin Media Store. Click the banner below. We would like to show you a description here but the site won’t allow us. If you’re a Virgin Mobile customer, dial 789 from your Virgin Mobile phone, or 0345 6000 789* from any other phone. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Cables and connectors for various use. Quote & Book. We pick the freshest products. Tens of thousands of UK Virgin Media customers were unable to access the internet or make calls on Tuesday morning after its broadband and telephone services temporarily went down. Alternatively, you can take the kit to your local O2 store or your local recycling centre. You can find loads of helpful information on. If the form is rejecting the IP address then it is likely that the IP address is not assigned to Virgin Media, click here for a lookup tool you can use to check the ownership of the IP. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks. If your speed still hasn’t improved with one WiFi pod,. Step 4: Customers complete order. Postcodes: Scottish & Scottish Isles postcodes: HS1-9; IV21; KW15-17; PA44; PH41-44, ZE1-3. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. You can actually return the equipment yourself rather than wait for the doorstep collection. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Virgin Phone Switchover. To accept cookies continue browsing as normal. Go to Virgin Media support. Sign in to your My Virgin Media account to view your bills, make a payment, set up a Direct Debit and much more. For Click & Collect, parcels are delivered to a specific CollectPlus outlet at the time specified by the customer when an online purchase is made with a retailer. Send a parcel with Collect+. There is no CollectPlus within walking distance for me and I no longer have any other form of transport. How does Deliver to Yodel Store Click & Collect work? When you are ordering items online with a retailer, if they offer Deliver to Yodel Store it will be shown in the online flow, please choose the Yodel Store of your choice and let us do the rest. Select your favourite or nearest IKEA store or partner pick-up point under “Click and collect”. Email address. 52Mbps average upload speed – 5x faster than the UK’s average upload speeds. Tried using the CollectPlus website to find somewhere to drop it off and we get 2 icons. Mbps average. If you want your old hub back, please can you either collect it from me or else supply with a Royal Mail label as there are several post offices nearby, just no CollectPlus. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Here’s how Click and Collect works. Refer a friend enables you to recommend Virgin Media to your friends and earn a cash reward. If you've flown a Virgin Atlantic-operated flight — whether you paid cash or points for it — you can use Flying Club's Points Booster to score extra points for cheap. We’ll get you set up as one of our approved partners. Find out more about all the amazing Food and Drink options we have onboard our Avanti West Coast trains. Unlimited online protection with Virgin Media Internet Security. Ireland. Quickstart is the quickest and easiest way to setup our services. Complete your order. You can also come in store to top up your Pay As You Go account. Choose from 13 valid Virgin Media voucher codes - hand tested in November 2023. They also help us to create content, advertise our products. The tracking code will enable you to track your parcel and will update to show when it is at the chosen Collect+ store. We launched our Volt bundles. Click and collect is a hybrid e-commerce model in which people purchase or select items online and pick them up in-store or at a centralized collection point. Virgin Media Internet Security automatically detects and removes viruses, malware, ransomware and spyware that can delete your files and photos, and steal your money. 1 colour. To do this, you’ll need to wait until you receive your tracking email. Choose an available collection time. I'll drop you a private message now to collect some more information and investigate further, please keep an eye on. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. This depends on the equipment you want to recycle. Although this question has appeared before the answers vary and I need definitive advice. 200+ rewards to spend your points on. 8 billion minutes of calls. The telecoms group has added Three as a new. 65 REPLIES 65. Shop online with over 90 brands and have your items delivered to your local store. 26 billion collected in FY 06/07; (3) Oversee property. Cable. You can now fill your cart with your selected products, and choose to collect it conveniently from your chosen store. Perfect for streaming. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). The great selection of Virgin Media Coupons & Discount Codes will help save up tp 65%. com. If you’d like to cancel or change an order, you’ll need to contact us. Virgin Media recycle kit usually comes with a letter. Th. The first shipment was free, if you wish to correct your details and retry to ship a. Home Phone. If you can get Quickstart, you can choose one of two delivery options. BT is also the largest player in fixed line calls , accounting for 15. Update: Steve the virgin media guy came today and took the router. reg number. Can't specifically answer your question about packaging but suggest you make a note of the details (model, serial no. Volt benefits FAQs. I'm a Very Insightful Person, I'm here to share knowledge. Faster order handling: It is easier to guarantee same-day or next-day delivery with click & collect. on 05-01-2023 10:52. 25pm yesterday saying that my kit wouldn't be collected! Thanks for the cracking comms Virgin Media/Collect Engine. Th. It’s easy to add ‘local pickup’ as a shipping and delivery option in your eCommerce platform (just check in with your provider if you need help). Keep the community welcoming for. Step 3 - Label the box – a letter came with the QuickStart kit: peel the sticker off (or create a new pre-paid label and slap it over the original address label on the box. Why should I use Click & Collect? We load all your items straight into your boot using compostable tray liners, so it couldn’t be easier for you. 1 How we collect information on Virgin Red members? 2. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Changing yours virgin print or pure mobile direct debit details has never been light. 010 British pounds (or $0. Please read the FAQ'sDespite returning their router, I've received many emails asking if they can “pop by to collect the kit”. Once you’ve signed in, select the Main menu and click on Email. Available to Virgin Media residential broadband customers on M50 broadband or faster. If you want to add your favourite subscriptions to Stream, we’ve got you – you can pick and mix your entertainment every month. Live life while we gather your items. Virgin Media O2 has shared some top tips to help people avoid falling for scams. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Broadband Only. Self-install: We can deliver your QuickStart kit to any UK home address or your chosen Click & Collect point for no extra cost. Sadly, you won't get the credit if you link any existing accounts to the Stream box. You can order selected items online – including our extensive kids’ nursery and now womenswear for collection on a day of your choosing from one of the 57 participating stores. Whatever you’re into – flights, wines, dines – you’ll get Virgin Points to spend. Peace of mind when you order your device or SIM. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. Free Virgin Media Hub 5 Wi-Fi router. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Complete your order. User reports indicate no current problems at Virgin Media. To accept cookies continue browsing as normal. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Virgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. I received a text message stating that the collections team would pick up the equipment on a booked date . To see further categories of personal information we collect, click here. Customers can have the WiFi Pods delivered by Click & Collect or home delivery, but Virgin say home delivery may incur postage charges, although they don't specify how. Check engineering works. Real Canadian Superstore offers online grocery shopping with convenient delivery options. • Register up to 5 devices. If you have recently joined us and have non-Virgin Media equipment* from a previous provider or older Virgin Media equipment and wish to send it to us for recycling.