I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Red light on a Virgin Media Hub 4. Joining in. My Hub 5 has been flashing green (Updating) all day. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Switch on the power button. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. Stay safe online. on 01-04-2023 20:55. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Options. Solid green: The Hub 3 is connected to the internet. Forum; Apps. I’ve checked all wires and they’re all connected fine. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. hub 5 flashing blue light. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. The kit is in Modem Only mode and the service appears to be working just fine. QuickStart, set up and connections. Browse Virgin Media Virgin Media Community. I have tried the WiFi troubleshooting and still nothing. - 5391832. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. I just rescrewed the cable into the back and. Hi. There's no official status of an orange light on the Hub 3. The light codes slightly vary depending on the type of Hub that you. Hello, I was wondering if someone on here can help. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. customer support not sure what the problem is. Everything has been connected and the base light has been flashing green for 3+ hours. I have only had Virgin for 6 weeks and this is really frustrating. Hi, My hub 3. Disconnect all ethernet cables from the Hub. stays green for 2 minutes when you’re done. i have looked at the network log doesn't look good. Solid Red & Green = Hub failed to start correctly. Pressing the button for two seconds will prepare the Hub 3. 0 Kudos. Security matters. Options. The green light might be flashing because of a faulty link. To find out more about what 360 has to offer you, shop Virgin TV 360. Literally just got my broadband installed yesterday. Then it stops for a minute or so and then starts flashing again. Options. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. It keeps flashing green and then flashing white and my connectivity is still in and out. Regards WahidUnderstanding Your Router Lights. I'm not sure what else i can do to fix this any help would be amazing. Modem arrived today , set up and all I have is a green flashing light. Virgin Media; My Virgin Media; Shop;. I’ve plugged and unplugge. on 30-09-2020 17:56. Check the service status via this link. It's also an indication that the Hub is receiving a good signal from the Virgin network. 2. Super hub - Status lights and control buttons. Dave. Options. Flashing green: WPS is active and searching for devices to connect. Hub 3 Base LED keep flashing Green light on initial install. The Stream remote. Forum; Apps. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Engineer booked for Friday but I have no data left and need to WFH. It is important to make sure that the arrows are flashing in order to have a stable connection. on 02-05-2023 20:46. can please look into this. Virgin Media; My Virgin Media; Shop;. However, if you have the Ultimate Oomph or Gig1 Fibre Broadband package then these will be. HI @BillBudd, thanks for posting and welcome back to our community. Phone line was also off at this time but TiVo providing TV channels ok. Edit Had a bit more of think. No internet - Green flashing internet light. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. However, from time to time, some of these services may encounter technical issues. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. These lights are: Power: This light will be solid white when the router is powered on. Hi i, my VM broadband hub3 keeps flashing the green light. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. No light: There’s no internet connection. If you’re using a splitter, make sure that’s firmly connected, too. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. Have rebooted / reset the hub (hub3) a number of times and followed all online advice but nothing is working. In Modem Mode the power light should be magenta. Hub 3 green flashing light. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. Options. Now the issue is back after 4 days or so. I have also fairly recently moved up to 650Mb broadband to combat these issues. In some things Virgin sucks. Still no change? Not sure if there’s issues in my areaIt can be a little concerning when your Virgin Media Hub lights start flashing in different ways. Internet Light. Try a pinhole reset using the hole on the back of the hub (which. Stay safe online. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. Cowshat. It's not constant, but intermittent. Options. Don't have a VM wall plug, but have one of the old NTL ones. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). 2 Green Flashing Arrows. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. Check for any “known network faults first - Try in 2 places. I have had a technician come to try and fix - 5381631. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. So try. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. No ongoing issues upon checking in mobile app and website. First thing is to check for any “known network faults in your location - Try in 2 places. Solid green: The Hub 3 is connected to the internet. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. on 16-12-2022 14:49. Welcome to the Community and thank you for posting. Reset the hub with a full reset back to defaults here . Home Phone. 2 Internet Light. Options. Re: Green flashing light and no service. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcflashing green arrows on virgin hub 3. Ask Your Question Fast!. It’s like a. Late Saturday night the internet started to drop. It may be stuck in an update loop. The previous technicians ha. Virgin Phone Switchover. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Maybe this will help, good luck. Off: WPS is not in use. Your CMTS provider, Virgin Media, must reset the connection. After 40 minuets I try the reset button for 30 seconds. Manually update your TV to the latest software version. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. . Hey guys, im having some troubles with my internet in my new house, im using virgin media which is connected via coax cable to a telewest brown box outside my house. Tried the virgin d. My Virgin Media App. It's first time I have this issue. on 04-02-2023 22:33. We've had a look at our systems from here and cannot find anything that explains the issues you're having. Please see here for an explanation on the lights. My TiVo box tried to run an update. on 02-06-2023 18:16. If it’s flashing green, it’s starting up. Supposedly, no issues in my area although for the past we. Do you have any idea about that? - 5381751. Account - Cable. In Router Mode the power light should be white. None. Hi, We have been having this issue for the last 3 or so months where at random intervals of the day varying any time between 10am and 1am our wifi will randomly disconnect for about 40 seconds, followed by a flashing green wi-fi light which goes and the internet connection is restored. Manage Your Account. KieranNana. and tells you of more local issues down to street cab. Make sure all cables coming into and out of the Hub are pushed in firmly. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. The internet is not working at all. Re: Flashing green light hub 5. Post author: Post published: March 17, 2023 Post category: julia shea hamilton father julia shea hamilton fatherHi my virgin wifi box is flashing green (base light) this means there is no internet connection right? I have checked all cables and nothing has been touched since this happened - all connected as they were before. If it’s off, you don. Password Issues: Double-check your WiFi password. Networking and WiFi. Options. 6c Windows XP. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. Welcome to the Community and thank you for posting. Just got an upgrade to a 1gb connection with a Hub 5. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. Flashing lights and nothing further on tv. Sign in . Virgin Media Hub 5 WPS Light. 08-01-2023 22:03 - edited 08-01-2023 22:06. It isn't on during normal use, but turns red if there is a problem. It may be stuck in an update loop. Phoned tech on 06/04 20:35 and they stated "sending special ping. In your Stream kit you’ll find everything you need to get the Stream box up and running. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. I have had 2 bricked hub4s and now a newly installed. All cables appear to be fine, I have rebooted and reset. Teams meetings keep freezing. . Engineer visit Friday but obviously no WiFi until then so it seems. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. For this, simply switch the Hub’s power supply off at the wall, and wait for 30-60 seconds. Stream from Virgin Media. and tells you of more local issues down to street cab. Hi, i got self installation kit with hub 3. An Ethernet cable – The. All cables are firmly connected. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. My advice for anyone with the pod problem would be to arrange a technician to call. Started yesterday and mega slow internet. It is booting up and should be ready in 5 minutes. The green arrows have continued to flash and the service i. Thanks for the update. 13 minutes ago. Learn more. Web light is stable and single bar light at the bottom of the router is also stable. The sound is unaffected when it's flashing. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. You could also try the web page status, but this is not recommended. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. I'm on a Superhub 3. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. The Virgin Media Hub 3. Pro Tips Location Matters: Where you place your Hub can affect its performance. Called VM for activation and checking. Options. Red, Flashing, Off. It keeps flashing green and then flashing white and my connectivity is still in and out. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Virgin Mobile. None. It isn’t on during normal use, but turns red if there’s a problem. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. I got the kit today and tried to install it. How to pay my Virgin Media bill. Just got an upgrade to a 1gb connection with a Hub 5. Customer Support are on 150 or 0345. plz. . on 16-10-2022 12:27. . How long does it take for the green flashing light to go solid. Green Light. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. For a brief period, press and hold the power button, then let go. Here are some examples of a. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. If it has a push-on connector make sure it is push on properly but don’t twist it. Any ideas? Thanks I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. 5x red flashing light. See full list on practicallynetworked. Got up this morning and green light flashing on Hub 5. . Flag for a moderator; on 20-11-2022 20:37. The faq says: This means the Hub is on, but your WiFi isn’t. After it, click on the WPS. Hi Zach frustratingly the hub still flashes green until today. Bottom – WLAN (green/blue). On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. Two red arrows flashing on a Virgin Media Hub 3 If you’re seeing two red flashing arrows on the front of your Hub 3 that means there’s a problem with the internet connection. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. We would like to show you a description here but the site won’t allow us. Sorry to hear that you're having concerns with the flashing light on your hub 5. My virgin rooter is green and arrows flashing any ideas y. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. ReneM. 2. Phone. Wait at least a full minute for the router to reboot. Thank you. Are the Booster pods free? Virgin Media advises these Booster pods come at a charge of £5 per month. Try a 60 second pinhole reset and don’t reboot the Hub. This means the box is on and working but looking for a WiFi connection. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. As the live TV is still working more than likely this will be an. Your Hub is offline for some reason. We would like to show you a description here but the site won’t allow us. This is your VirginMedia router’s way of showing you that a connection is being attempted. 0 Since yesterday evening I have had no Internet or TV. App can’t find the Wifi Pod. Account - Mobile. The initial few days internet was fine, today suddenly the Hub light went green. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Virgin Media Hub 5 Light Status Overview. Bene upgraded from a hub 3 to a hub 5 1gig service. One issue that is commonly encountered is a. Take care, Nat. my wifi went down suddenly last night and hasn’t come back since. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Stay safe online. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Flashing green: The Hub 3 is establishing a connection to the internet. He left after stating all good. . I’ve tried setting it up near the router etc etc. Hub3 has constant green WiFi light but flashing green light at the bottom. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Solid green when in Modem mode. Options. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Options. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Options. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Even after resets and factory resets. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. Area problem yesterday but was notified issues had been resolved this morning. The light went normal at first, solid white, then flashing white, and then it turned flashing green. I had check for know issues and said everything was fine. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. The screen was black. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. on 30-09-2020 17:56. Reset the box with the button, shut it off for the hour and still the same. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. The flashing. Try a pinhole reset using the hole on the back of the hub (which. Text from Virgin confirms my "kit has been activated". All Rights ReservedTo reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. _____________. . Any help is wecome. Still no connection and flashing green. ughugh. Its been an hour that my internet stop working. . Green, Flashing, Off. Step 1. Browse Virgin Media Virgin Media Community. I went to the logs in the HUB4 and pulled the. In your Stream kit you’ll find everything you need to get the Stream box up and running. The Virgin connect app just says no pod detected. on 20-09-2023 09:55. on 07-01-2023 14:46. Hi all I have a Hub 3. You could also try the web page status, but this is not recommended. 1 ACCEPTED SOLUTION. If your WiFi light is flashing green on your Virgin Media box, this signals that the router is searching for WPS. Sky has a diagnostic tool which may help you fix this. If they are not, it is best to contact Virgin Telco customer service for assistance. I tried severa reboots and hard resets with no luck. Re: Green flashing light and no service. Flashing green ring. The connection lights will appear orange on both devices, before eventually flashing green. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Now, disable both WPS options and click on save. on 09-09-2022 21:47. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Robin1987. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. It has done for over a couple of hours now. Red: There’s an issue with the Hub 3. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Did everything over again and this time the power light remained on for about 5 mins then clicked and turned itself off. flashing green light . internet was back up and running yesterday so cancelled my engineer appointment. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Any ideas to get th. Thank you for updating the thread RoneyCervinski. An Ethernet cable – The. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. So no where to call and no help to find until to morning. A weird glitching green (with some pink) bar-graph-looking visual noise a. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. It is an electrical surge suppression device & should not be removed. Hi we had a new super hub 5 installed on Friday and Saturday it’s flashing green no internet reboot pin reset does nothing?. Make sure that the cable is well connected to the splitter. Thanks - 5270162. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. If the pods are flashing blue or green they are never going to work again. If nothing shows on there, try calling it in as a fault (free on 150 VM line. I’ve turned it off and on Ive done a pin reset and it is still flashing. Flashing Green & Red = possible power cable issue. Community Experts online right now. Can you Check first for any “known network faults - Try in 2 places. It is now Saturday and the hub is still flashing green. WiFi Pod just flashing white light, has been for a few days. SpeedFlashing green arrow virgin router. We are happy to hear this is now resolved but do please reach back out if we can assist in the future. Connect the white cable properly to the Virgin media wall socket. I have been instructed previously to take the hub from the previous address with me. This flashing green light indicates that the Hub 3 is connected and operational. Hub 3 flashing green power light. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. Any help greatly appreciated. It will also flash when the Hub is downloading new. Everything is look great on our side to, please do reach back out if you ever notice a fault again. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. Today there have been 2 solid green lights and 1 flashing. Wait at least a full minute for the router to reboot. on 30-11-2022 19:19. On the back of the Hub 3. I even left it off by the wall overnig. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. on 31-10-2022 17:07. After it, navigate to the Admin settings and restart your Virgin Box. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. These lights are: Power: This light will be solid white when the router is powered on.