3 SP8 or Newer. Background: Microsoft always urges all Windows users to upgrade to their latest operating system. From any computer running OfficeMate/ExamWRITER (workstation or server), navigate to the Windows Start menu and complete the following steps (1-4); or, navigate to and open C:OMATE32Repair. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. read more >> Eyefinity Blog | February 17, 2017. When the Maintain Documents window opens, click Setup, then select Postcards or Letters. Click to open the Utilities folder. Eyefinity Practice Management customers can login at pm. Refine your search criteria in OfficeMate to speed up product. 1 or earlier. From any workstation (or the server), open OfficeMate Administration and click Setup (upper left) then select Third. Finally we facilitate the setup of your ophthalmic equipment directly with Eyefinity. With the start of a new year I am looking forward to deploying a new EHR. Select the Database from the Available Databases list. Thinking of Making the Move to Windows 11? Make a Plan FirstOfficeMate/ExamWRITER. DESCRIPTION: How to create an Rx order in OfficeMate. Click the OfficeMate or ExamWRITER button below to launch the programs. VISUPAC software must be installed on the same computers as ExamWRITER. The changes will automatically go into effect in OfficeMate for exams with a services date of October. Incorrect balances after processing insurance payments and chargebacks in the Electronic Remittance Advice window in OfficeMate. This information applies only to versions 9. DESCRIPTION: How to determine the total number of appointments (for each Service) for a specific date range in OfficeMate. On the PC that needs to have its Omate32. Close OfficeMate/ExamWRITER on all. Click Save/Exit to save. Click the OfficeMate or ExamWRITER button below to launch the programs. S. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. RESOLUTION: OfficeMate Version 9 or Above Notes: If the payment amount needs to be reduced and the entire payment has already been applied, the. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. ExamWRITER Getting Started Guide v CONTENTS 1 Installing & Activating ExamWRITER. 448. While it may look different than its. Click Run All. 0 on Windows 10 Pro Edition and Enterprise Edition. The encryption key is a set of numbers that are used as the basis of the encryption algorithm. Get Version 15 OfficeMate/ExamWRITER 15 has a new engine. OfficeMate; ExamWriter; MoreOfficeMate & ExamWRITER; AcuityLogic; eWebExtra; SUPPORT; Community; Help Center; Contact Us; FAQ; Calendar of Events; REGULATORY; MIPS; ICD-10; 21st Century Cures; FTC Ruling; FHIR Connectivity; Exclusive Offer Premier Program practices to save up to $1,500 on Eyefinity's cloud-based software. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Eyefinity has certified OfficeMate/ExamWRITER for use on Windows 10. To manually change from 4010A ANSI format to 5010A ANSI format in OfficeMate (v10. 15. This Health IT Module is 2015 Edition "Cures Update" compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This section will show you how to use ExamWRITER to create, modify, and view EMRs. Topics include the following: Action Items. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. This section tells you how to maintain resources, including how. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. See Upgrading OfficeMate/ExamWRITER for Existing Users. Select the Plan section of the exam, then select the Medication Rx check-box under the PRESCRIPTION PAD header. DESCRIPTION: How to install a Service Pack update for OfficeMate/ExamWRITER and confirm it installed successfully. Yes, you can submit VSP in-office finishing (IOF) orders through the OfficeMate VSP Interface. 0. Trending Articles. Open OfficeMate Administration and click Setup (upper left) then select Insurance Setup. ; Place your cursor in the first blank line at the bottom of the Selection Items box. The HL7 interface may create the guarantor in OfficeMate, if the sending. You can now set up a preference in ExamWRITER to automatically calculate PD values in the Eyewear Order window. exe; Note: Beyond the Windows permissions/access requirements noted above, there may also be additional local group policies, domain group policies, and other security software (e. Moving Your OfficeMate Database From One Server to Another Server Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Release Notes. See Knowledge Base Article 000022271 - Configuring User Account Control (UAC) Settings for OfficeMate/ExamWRITER for instructions on changing UAC settings. 3. If you're upgrading from an Access-based version of OfficeMate/ExamWRITER (version 8 and earlier) to a SQL-based version (version 9. b. Click + Cert ID for each product and each version you used during your 90-day Promoting Interoperability performance period. See Upgrading OfficeMate/ExamWRITER for Existing Users. DESCRIPTION: How to add a new Employee / Provider / Staff / Doctor to OfficeMate/ExamWRITER or modify an existing user's profile. OfficeMate/ExamWRITER 15 and later; Restart your computer and attempt to open OfficeMate Administration by clicking the Admin taskbar icon. Moving Access Databases. Aug 9, 2022 • Knowledge InformationInsurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Click the Demographics tab and verify the patient’s Name and Date of Birth. Eyefinity partners with industry-leading companies to bring you additional features that compliment your Eyefinity solutions and enhance your workflows. 4875. ini configuration file is blank or incorrect. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. The server only needs to have the OfficeMate Server software installed and house the shared DATA folder (typically C:OFFICEMATEDATA or C:OMATE32DATA), which needs to be accessible to each of the network computers running the OfficeMate software. When it comes to where and how you want to learn, Eyefinity Learning is all about options. 3. 942. This page catalogs the enhancements, fixes, and known issues included in the latest OfficeMate/ExamWRITER release. 1. While logged in to OfficeMate, OfficeMate Administration, or ExamWRITER, click the Help option (in the uppermost toolbar), then select Recorded Video Tutorials (this launches the link provided in Option 1 above). 1. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. To learn more about using this provider and patient portal, go to Sharing Information with the Patient and Provider Portal (2019 and Beyond). exe) provides users with helpful information announcing the latest release version and/or Service Packs as they become available. Enter the name of a product in the Product Name field, or select a Manufacturer, and then click F2. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. 21 or below, you can upgrade to 8. Open the Windows. Cause: The information in the [ADOConnection] section in the Omate32. ;. 0 Installing OfficeMate Server 11. If you are using OfficeMate v10. Perform the following steps to install the 10. 23 through v11. Ensure that you have a recent backup of your database. Determining What Version of Microsoft SQL Server is Being Used. 1. Details. CPT codes in OfficeMate/ExamWRITER have been updated to reflect the January 1, 2020, changes. 23 and then upgrade directly to 8. DESCRIPTION: How to add an Insurance Fee Schedule in OfficeMate. Marketing tab. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the Properties. COVID Codes for Novavax. The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by OfficeMate/ExamWRITER: Follow the instructions below to correctly set up your Marco RT-6100 interface to use with ExamWRITER: If you are using the Marco Connect software and the Marco RT-5100, add the Marco RT-5100 device and manufacturer on the Eyefinity Equipment Interface Setup window and proceed with your setup. Determining What Version of Microsoft SQL Server is Being Used. After installing this release manually, you will be able to install future updates using the autoupdate feature. Select a Referring Provider and a Refer To Provider. Images saved will displayed as a separate page at the end of the visit note output. OfficeMate/ExamWRITER will not be able to properly connect to the sever. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. 1 works with all supported versions of SQL Server)OfficeMate; ExamWriter; More. OfficeMate/ExamWRITER 8. ; If you are using OfficeMate v15. You can use EDGEPro to get an overview, or take a deeper dive at specific variables that drive your net profit. In the Privilege Level section, select the Run this program as an administrator check box, and then click OK. 0 and later), you do not need to purchase Microsoft SQL Server. You can reach the Eyefinity Customer Care team by phone, Monday to Friday, from 6:00am–5:00pm (PST), by filling out our contact us form, or by visiting one of our support communities. 3 SP4 (or newer, current version if available) as the issue was resolved in OfficeMate/ExamWRITER version 12. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. The new VSP interface enforces more. 2878 release. To generate a list of OfficeMate/ExamWRITER patients that were diagnosed a specific diagnosis code, perform the following steps: In OfficeMate, click the Reports icon and select the Internal Marketing tab. Follow the link below to download the installer and review the installation instructions. 15. Reversing, Correcting, and Deleting Payments in OfficeMate. Double-click OT35120. Select the Database from the Available Databases list. The eDocument will still be accessible from the exam it is attached to, but the electronic. 23 and earlier prior to April 1, 2014. . ; Finally, select the Open Only. Note: If you are using OfficeMate/ExamWRITER 8. Opening the Diagnosis Codes Tab. If you do not have an OMATE32Utilities folder or OfficeMateUtilities folder on your computer, read this KB article (v7 & v8) or this KB article (v9 through v12) for instructions on how to download the utilities. When the EW Preferences window. USERNAME = demo. If you are prompted, choose the location of your current OfficeMate/ ExamWRITER data and click Next. The Eyefinity ABB Catalog Importer imports all ranges associated with the contact lenses that you select. Training Rate: $150/hour. 0 or older: 1. This topic describes how to update the diagnosis (ICD-10) codes in your OfficeMate/ExamWRITER database. Click the Process button. 24 provides critical updates to the CMS 1500 form and ANSI claims. Follow the prompts to install the update. Resolving Slowness in OfficeMate/ExamWRITER. assess and mgmt service, 11-20 min; 99448: Interprof. 23 and then upgrade directly to 8. 0. OfficeMate/ExamWRITER 15 and later; Restart your computer and attempt to open OfficeMate Administration by clicking the Admin taskbar icon. 2. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. So, for example, if you have a family with a husband, wife, boy. When you have completed the installation, perform these steps to return the Terminal Server to Execute mode: a. Turn off UAC on all of your computers, including the new server. Note: Patients whose retinal images were captured using the ExamWRITER Optos Integration will automatically be linked. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. 2. ; Also, use the scroll bar on the right side of the Ledger to scroll through Fee Slips. 3. Open OfficeMate and click the Rx/Orders icon (upper icon toolbar). If you don’t. exe. 3. exe and select Properties. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. exe) files to "Override high DPI scaling behavior" and apply the change across the entire system, not just the application. OfficeMate and ExamWRITER require a minimum screen resolution of 1280 x 1024 (equivalent to a 17-inch monitor). 6. Select the Server from the Available Servers drop-down menu. To print a list of patients with open balances and their insurance carriers, create and print the Insurance Aging Patient Detail report from the Reports, Statements & Graphs window in OfficeMate. . English Deutsch Français Español Português Italiano Român Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Türkçe Suomi. Fill out the form below to get started. RESOLUTION: Confirm that the scanner is functioning normally outside of OfficeMate by scanning a test document and verifying all normal scanner functionality. To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. Upgrading on a Terminal Server. To modify or add staff information. For a list of our current hardware specifications (including label printers), refer to the OfficeMate/ExamWRITER System Requirements documentation. 6 in your practice. Select the OM Change INI utility. Topics include: OfficeMate/ExamWRITER System Requirements Installing. . Home; MoreIt may also be helpful to run the Deleted Patient Report to see if the patient was deleted by accident. ExamWRITER. Complete the steps in your networked computer environment on each client computer on which. Upgrading OfficeMate/ExamWRITER for Existing Users. From any workstation (or the server), open OfficeMate Administration and click Setup (upper left) then select Third. Through the VSP Vision Exam Rebate offered by PECAA, PECAA Max members can get an extra $5 for each VSP ® vision care exam claim paid— up to $45,000— through the end of 2024! The rebate demonstrates how VSP and PECAA (Professional Eye Care Associates of America) are working together to invest in the future of independent eye care. From the OfficeMate Administration main window, click Tasks, or, from the OfficeMate (location) main window, click File. The Patient Referral window opens. 2 and newer, the login screen (LoginDotNet. 24. Patients are added to the Quick List each time you open their exams, when their appointments are scheduled on the current day, or when you modify their information in the Patient Information Center or Patient Demographics window on the. Select the eDocuments tab. A new exam will open with the information from the previous exam. Close OfficeMate/ExamWRITER on your server and workstations. ; Also, use the scroll bar on the right side of the Ledger to scroll through Fee Slips. Click the Rx Print Options tab. ;. Click Setup, select Preferences, click the Label Printer tab, and ensure that the Dymo LabelWriter 450 is set up as the default printer. Updating the OfficeMate Server. Ink & Toner Recycling Services. 25 (skipping 8. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. Install the OfficeMate_Server. OfficeMate is the industry's most trusted and widely used practice management software (PMS). Get Private Training for your practice with an Eyefinity Solutions Educator. After adding all of the addresses to. Reduce staff workload by reviewing, annotating, and automatically saving image files to a patient’s chart as soon as they’re taken using integrated diagnostic equipment. The topics below outline the stages of the installation process. I have been using Officemate / examwriter v11. exe, HomeOffice. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. DESCRIPTION: OfficeMate subscribers using OfficeMate version 7. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. 0 through 12. Click the Security tab/option, then click Exceptions (in the General section). Setting Up the New VSP Interface. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the. We updated our technologies to deliver a more robust performance, easier updates, and modern features. Patients are able to update their personal contact information, including home address, email and phone numbers. Ask your staff to perform day-to-day activities on the workstation to ensure all of your mission critical tasks can be completed without a hitch. Download the patch [click here to download] and save it to the OfficeMate Updates folder on your network. You can use EDGEPro to get an overview, or take a deeper dive at specific variables that drive your net profit. Note: Deleting the eDocument type associated with an existing eDocument will also remove the electronic document link to that document. Updating to the Current Release/Version of OfficeMate/ExamWRITER. We load OfficeMate and ExamWRITER, copy your patient data, install and setup all printers, scanners, workstation, laptop, or tablet thats needed. Overview of Regulatory Updates. The “User session is ready to execute applications” message appears. See Knowledge Base Article 000022271 - Configuring User Account Control (UAC) Settings for OfficeMate/ExamWRITER for instructions on changing UAC settings. Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. Reversing, Correcting, and Deleting Payments in OfficeMate. Refer to Migrating to a New OfficeMate. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. System Requirements | Business Associate Agreement | HIPAA Privacy PolicyCPT codes in OfficeMate/ExamWRITER have been updated to reflect the January 1, 2020, changes. After adding the printer, Right-click on the desired printer and select Set as Default to set the new printer as the default printer. DESCRIPTION: How to change the Exam Default View and Exam Finalization Defaults to customize the information/text that displays and prints on Exams in ExamWRITER. 2): Ensure that OfficeMate, ExamWRITER, and OfficeMate Administration are closed on all other workstations. You can import an image of a provider's signature into OfficeMate/ExamWRITER. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. g. RESOLUTION: 1. Two-day working session at your office to address your needs. Click the eRX / [MU] button. exe application may already be running. 0. Navigate to your OMATE32 or OfficeMate folder that you located in step 6 and double-click the MoveTemplates. 3. Issue: While attempting to load a VSP ERA file in the Insurance Remittance Advice Entry window in OfficeMate, you receive a message that states, "There are no files available for processing," despite the fact that there are in fact files to load. Click the Save/Exit button. On the ExamWRITER Administration main window, click Activities, and select Customization. 1 and above) on the affected. read more >> We load OfficeMate and ExamWRITER, copy your patient data, install and setup all printers, scanners, workstation, laptop, or tablet thats needed. ” Press the F6 key (on the keyboard) to open the Medication Order screen. This page includes the following topics: General FeaturesScenario #8: OfficeMate/ExamWRITER is running very slow after upgrading the operating system to Windows 8, Windows 8. exe) Remove Do Not Print Flag (Donotprt3. 5 or above, click the Misc. Eyefinity Support. Connected to the computer through a mapped network drive . Refer to the following guidelines as you deliberate upgrading to Windows 11 in your practice. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. Ensure that you have a backup copy of your data. com. WebView2 is Microsoft’s latest framework and is based on the Microsoft Edge web browser. If you're updating your SQL Server version or upgrading your OfficeMate/ExamWRITER server hardware, you'll need to install the following components: Microsoft SQL Server; The latest service pack for your SQL Server edition; SQL Server Management Studio (SSMS) (version 18. If the correct Printer is already set or. Set up a workstation with the new version of Windows (Pro or Enterprise Edition) and compatible software installed. Click the Plan tab. The OfficeMate Suite is supported for use with various Windows operating systems. To force close OfficeMate via the Windows Task Manager: 1. ; To download the latest version of otto (One Touch To Optical), tap the App Store icon on your iPad's home screen, tap Updates, and if otto is listed among the Available Updates, tap Update. Update your hardware and software as needed. 24 on all computers running OfficeMate/ExamWRITER 8. Note about Windows 10 workstations: On Windows 10 workstations, it may also be necessary to change the Windows properties for the OfficeMate/ExamWRITER executable (. On each workstation, copy the OfficeMate_Suite. DESCRIPTION: How to choose and set the correct (TWAIN) driver for scanning documents into OfficeMate. NOTE: Dymo has stopped producing the LabelWriter 330 and 400 and is now selling the LabelWriter 450, which properly interfaces with the current version of OfficeMate. ;. If the previous day's exams were not closed or finalized, they will continue to appear in the Open Charts tab until you close or finalize them. 3. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. Welcome to The OfficeMate® & ExamWRITER® Online Demo Server. Click Start, select Programs, select OfficeMate Software Solutions, and select OfficeMate or ExamWRITER. 7 and older) will not record the history of the videos played using 3D-Eye Office 4. 4 or 1. Reversing, Correcting, and Deleting Payments in OfficeMate. Eyefinity has notified the most popular cloud-hosting. 0 and 12, and follow the instructions below: Close OfficeMate and ExamWRITER on all of your computers. Support Community. 1. From the ExamWRITER Control Center, look up a patient (enter patient name and click F2 Find). The Customization window opens. In the Utilities window, click Prescription Printing Template. tab. Activating OfficeMate/ExamWRITER. You cannot turn off your UAC setting just for OfficeMate/ExamWRITER, though. This article relates to the ExamWRITER provider and patient portals and secure messaging platform required to participate in MIPS in 2019 and beyond. Cloud based Officemate. To modify or add provider information. OfficeMate will now retain the last scanner used as the default scanner. On each workstation, copy the OfficeMate_Suite. Enter a name for the template in the Template Name field. DYMO Label Printer Not Printing Labels in OfficeMate. If you are running out of disk space on your computer or server, consider moving your databases. 3. 3 and later is supported on Windows 11. This page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. This Health IT Module is 2015 Edition "Cures Update" compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. For information on running all the various reports and statements available in OfficeMate, refer to the Creating & Printing Reports & Statements online help topic. Dec 30, 2022. The Eyefinity ABB Catalog Importer requires OfficeMate/ExamWRITER 12 or later. exe). Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. Right-click the OfficeMate/ExamWRITER desktop icons and select Properties. Click the New button (bottom, center of Business Names window). NOTE: You cannot delete a patient's record if the patient has an open balance or an insurance balance, a scheduled. Eyefinity EHR. From the menu in the upper-left corner, select Utilities. 1. 2 through 12 that are unable or not ready to upgrade to the latest version may perform the following steps on the computer where the Reichert phoropter is physically connected: Close. When you open the OfficeMate or ExamWRITER programs, the software checks for any available updates. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Download and install the pre-install checker on your OfficeMate server. 0. 4 The NAVIS-EX integration for Eyefinity EHR is available only when OfficeMate is the practice management system. Confirm all users are logged out of OfficeMate/ExamWRITER. Ensure that your data is backed up and click Yes. If changes are made to User Account Control Settings the computer MUST be rebooted before proceeding as changes made to UAC settings will. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Migrating a Server Running OfficeMate Version 12. For more information on adding a new guarantor, see the Recording Patient Information help topic in the OfficeMate/ExamWRITER online help. ini file (located in C:Windows (version 15. If the issue persists, proceed to the next troubleshooting. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. Released March 3, 2021. In addition, if the System (Enhanced) option is. 2. Connect OfficeMate/ExamWRITER with the third-party labs and systems that you use. ExamWRITER Features; OfficeMate Features; OfficeMate Fixes; Known Issues; For information about changes in earlier releases, see Previous Release Notes. ;. Migrating to a New OfficeMate Server. Select or resume an impression. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. Install the OfficeMate_Server. Our compassionate customer care team is ready with a variety of tools and resources to ensure your practice can confidently leverage our software to care for. Refer to the System Requirements page for a complete list of supported operating systems. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. Select an item in the Entry Field Name box. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. RESOLUTION: OfficeMate/ExamWRITER subscribers can experience the entire OfficeMate suite of products anytime, 24 hours a day using the OfficeMate ® My Training Sandbox. 0. Open the Windows Task Manager. The Backup Your Data window opens. Updating to the Current Release/Version of OfficeMate/ExamWRITER. , firewalls, antivirus) that may prevent OfficeMate/ExamWRITER from functioning. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. You can use the Quick List to efficiently move patient information from one window to another window in OfficeMate. Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. Support for Windows 8 with OfficeMate/ExamWRITER. Department of Health and Human Services. You can now set up a preference in ExamWRITER to automatically calculate PD values in the Eyewear Order window. The Choice is Yours. EPM - Where can Training for Eyefinity Practice. This topic provides general instructions for setting up equipment with the Eyefinity Equipment Interface. Locate the provider's signature file and click OK. Open the Appointment Scheduler and complete one of the following tasks:.