It will also keep nearly all parental controls on so kids are safe ish to search. I am trying to override a blocked site but BT. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. You can get BT Parental Controls by accessing them through your My BT account. The Account Holder needs to set up and maintain this service. 10-04-2021 11:58 PM. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. BT Sport; Mobile Plusnet Mobile; Sim only deals. . on 06-12-2021 09:56 AM. 99 a month from month 25. Parental controls are just part of the way you can help keep your child safe online. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Controls & Settings guide. If you have FTTC (I e your hub plugs into the master socket) rather than full fibre (FTTP), you need the DSL modem/ router version rather than the RT router only version though. I've tried rebooting the smart hub and trying in a different browser but there's no chang. 4GHz or 5GHz band, depending on. Protects all devices (computers, laptops, tablets, iPads, mobile devices. . 3. BT Sport; Mobile Plusnet Mobile; Sim only deals. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. The parental controls set for your Broadband Backup may be different to those on your normal hub. Please try after 15 minutes. . Home setup, Wi-Fi & network discussions. But on the PCs I have changed the DNS settings to family shield with openDNS. The key features of BT Parental Controls: Here are some answers to help you. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. If you already have BT Broadband and wish to add parental controls to your hub, you can do this online using your My BT account. . Storage Humidity: 5%~90% non-condensing. Options. This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. BT Parental Controls help keep your children safe online. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. . 27. With BT access controls you can manage how your device accesses the internet during certain times of the day. See how to set up BT Parental Controls and which sites to block. 02. 31K subscribers. Open a new web browser. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. For. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. 0 Ratings Reply. Launch your browser and visit a website of your choice. BT Parental Controls help keep your children safe online. Sadly he has. The latest firmware for the SmartHub 2 is: v0. - record clips and take snapshots of what’s happening when. There are a range of filters to choose from to block content and usage. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. 5. . Then click on Configure. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. EE. 1. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. . or call 150 from an EE device. Cell Phones. Our network reaches over 99% of the UK, so we've got you covered. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. g. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. Find out how to fix any problems you might be having with BT Parental Controls. Find ‘Manage your extras’ towards the bottom of the page. Trouble is, I can't see. The GHI shows you how. 168. So if anyone has a more elegant solution then. The message will offer a choice on whether or not you would like to activate Parental Controls. You can set different time limits for different days of the week, so you can make sure they have enough time for school, homework, and other activities. 5. As part of the Parental Controls service, we have automatically enabled Google and Bing SafeSearch. If the MAC address is changed, then there would be no connection. It's free for all BT Broadband customers. You can then set up your BT Smart Hub. Schedule time offline. Select your hub SSID, then Next. Open the Amazon Alexa app. Is a moderator able to help wi. If you are not able to. Flexible and affordable sim only deals with no contract. Press then go to (Settings) at the top right of 1 month free, then £3. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. Go to the URL of a proxy site. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. 3. I have tried everything, help pages on BT. Here’s our BT Smart Hub review. 98. . BT Sport; Mobile Plusnet Mobile; Sim only deals. Important! There are two kinds of PIN for BT TV. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. TV & Broadband. Home phone & Mobile. 1. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. . The Account Holder needs to set up and maintain this service. 3. With BT access controls you can manage how your device accesses the internet during certain times of the day. Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. Set up and use Parental Controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. 7. 99. I am trying to override a blocked site but BT. I have done so a number of tim. . @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. My previous address with an older. 12. This is interfering with our Windows Server 2019 DHCP. ) (Make sure you’re connected to your home network. Bolt-ons. Use your parental control PIN to control access to programmes with an age rating. Simple. 168. You can change it at any time. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. Sign into your My BT account online. 99. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this?I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. The default PIN is 1234. It's free for all BT Broadband customers. 254 into the address bar. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. I have BT Fibre with Smart Hub 2. Low on minutes, data or texts? Just add one of our bolt-ons. Smart Hub 2's new addition will make parents feel like online gods. Enter your admin password. Wi-Fi dead-zone killer; Superior Tri-Band Speed; Built-in smart hub. Your Hub will be called something like BTHub6-ABCD. Packet loss will happen if the cable connections are incorrect and the connection is loose. I simply cannot believe this - I have also just switched to EE and to find ZERO parental controls at ISP or router level. Circle is now part of Aura, the leader in family online safety. . I have seen other posts with similar issues and have tried the solutions recommended. It's usually something we suggest as a last resort after you've restarted your device. Slide the button to Off in the BT. That’s why we include BT Parental Controls free with all our broadband packages. You may want to keep your Mini Hub plugged in to make. This is so frustrating and can't be expected behaviour. g. Coverage checker. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. 85. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Come on BT this is hardly responsible family friendly behaviour in the mi. which is BT infinity and using the now tv app on xbox or pc. Unfortunately there is. or call 08454 123 662 from any other device. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. I have restarted the Smart Hub but still does not work. Non-BT business hub or router: It's preferable that you use a BT Business Hub. 4GHz or 5GHz band, depending on. You’ll be able to restrict the devices that can connect wirelessly to your Hub, enhancing the security of your Hub’s wireless network. Content Lock settings let you set parental controls to help keep your family safe. You may want to keep your Mini Hub plugged in to make. Once you save the change it can take up to half an hour for BT connect to your. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. This issue was resolved by resetting my Smart Hub 2 to its factory settings. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. Flexible and affordable sim only deals with no contract. ThatÕs why we include BT Parental Controls free with all our broadband packages. . Select the option to set up these controls and follow the on-screen prompts. Please would someone post the fix in words as an answer to this. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Tap Devices in the bottom menu bar. Parental control apps are no use what so ever. 4. Existing customer with a BT Hub. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Since moving house my BT parental controls are not working. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. 4. Check the instructions that came with your router for how to do. The GoHenry pocket money card is a smart solution for managing your child's money and giving money to children, through an allowance prepaid card. browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. Using BT TV. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. You can get BT Parental Controls by accessing them through your My BT account. By using Broadband Backup, your BT Mobile parental controls will apply. Set up your BT Smart Hub 2 by following the instructions in the EE app. From reading all the Q’s about this on this forum and the B. It’s also important to consider installing anti-virus software and parental controls:I haven't enabled any type of parental controls. com, reset hub, phoned bt customer services, but nothing works. Keith_Beddoe. Select Next. this post relates to Parental Controls. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. To check if your Content Controls are active at any time, just repeat steps 1-5. If you delete your account – your settings will be lost. (13 pages) Switch BT Home Hub Quick Start Manual. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Several issues though – have posted in another forum elsewhere re Access Control. They were working fine before. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Re: BT Hub Blocking Access to a Website. Prior to this they worked without fault. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Help & supportOperating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. You can change it at any time. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Payment PIN help. To check if your Content Controls are active at any time, just repeat steps 1-5. I have tried restarting the hub etc but this does not make any difference. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. If you are setting up a BT hub for the first time, it's very simple to set up parental controls. BT Parental Controls. This should tell you the band to which you are connected. Tap the button to toggle on Amazon Kids and follow the in-app prompts. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Its probably being blocked by parental controls or BT Web Protect. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. Here’s how we can help. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. 65% of young people aged 11-16 are in favour of the. Recordings are only available to watch on the TV box on which they were recorded. The Account Holder needs to set up and maintain this service. 5. Find the best signal location in your house - this is often near a window. Ive had a long couple of weeks. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. . The Account Holder needs to set up and maintain this service. Set good, strong passwords where you are able. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. • Stop smart devices from sending traffic on internet (printers, etc). 4GHz or 5GHz band, depending on. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. 11ac. Hello , Newbie here. Type 192. To manage your settings, you need to log on to your BT account online. All you need to know about your BT Business Smart Hub. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. this Black Friday. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. HI Josie. #1 parental controls for all your kids’ mobile devices. Email; Billing. It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. Low on minutes, data or texts? Just add one of our bolt-ons. 3. 10-04-2021 3:27 PM. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. web browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Message 2 of 8 Re: Parental controls Go to solution @JHill . The easiest way to access the BT Smart Hub Manager is to type 192. Everything is going great but I can't set up BT Parental Controls or Web Protect. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. 1. Sign in to My Account and then select Manage account and Settings & PINs to see the settings for your viewing PIN. - see in the dark – the app comes with night vision. I have turned on and off my smart hub and also reset it several times over the months sinc. There are a range of filters to choose from to block content and usage. Low on minutes, data or texts? Just add one of our bolt-ons. BT Employee. Trouble is, I can't see. 5. I've successfully been using groups on the My BT app to control all the devices in my house, as different age kids go to bed at different times. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. Get started today. BT Parental Controls help keep your children safe online. (9,015) $59. Re: BT Hub Blocking Access to a Website. My BT broadband parental control is suddenly broken for more than 1 week now. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Tap Echo & Alexa and select the device you want to enable controls on. I have followed all of the recommended advice from BT and the community forum. Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1. BT has launched BT Parental Controls to help protect children online, offering internet filters for. Click on the clock icon and set the times when the. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Use your parental control PIN to control access to programmes with an age rating. . BT Parental Controls help keep your children safe online. Learn about the 4G Mini Hub for BT Halo customers. Its probably being blocked by parental controls or BT Web Protect. If you have FTTC, then you will need a VDSL modem/router. Coverage checker. If it’s not use our hub light guide to get back online. Open a web browser. BT Fibre broadband. Hi My Parental controls are set and active but do not block any sites on any devises in the house. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. 2. The default PIN is 1234. . BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. If you delete your account – your settings will be lost. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. For business and public sector; For global business; Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Select the times. BT Smart Hub 2 replacement questions come up all the time, and with good reason: understanding router features and technologies is a bit confusing. This has been the case for at least 4 weeks. My previous address with an. BT access control is based on MAC and hostname. Re: Whole Home Mini Disc Wifi Extenders and Parental control. Now we are being offered a new router by BT (presumably the latest. The new system uses 802. Low on minutes, data or texts? Just add one of our bolt-ons. Your payment PIN can be used to. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Most new devices work well with dual-band wi-fi. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. Block or unblock various types of websites as well as specific websites. Flexible and affordable sim only deals with no contract. How do I turn off Smart set up on my BT Hub? Click Save. Our network reaches over 99% of the UK, so we've got you covered. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. 254 in the address bar. HI Josie. Whenever I try I get the message below with the option greyed out for Parental Controls. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. There are a range of filters to choose from to block content and usage. Scroll down to find the option for Manage Your Extras. BT Parental Controls is a network based solution designed to help parents protect their children online. There are two PINs: one for parental control and one for payments in BT Player. 4GHz or 5GHz band, depending on. It’s also important to consider installing anti-virus software and parental controls:Remember that parental control settings are only one part of online safety. Then select Lock on the menu. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Parental controls wont turn off. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Flexible and affordable sim only deals with no contract. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. BT Home Hub 5. I’ve since upgraded to a Ubiquiti kit.