If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. Web light is stable and single bar light at the bottom of the router is also stable. I did as per website’s advice on turning on and off, checking cables, etc, without any improvement. Stream from Virgin Media. The WPS button is just above the Virgin Media logo. . on 09-09-2022 21:47. Red Light. Now the issue is back after 4 days or so. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. 2. Area problem yesterday but was notified issues had been resolved this morning. Disable HDR+ Mode. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). TV. If you’re using a splitter, make sure that’s firmly connected, too. The wifi won’. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. I got the green power light flashing and WiFi light is green. Did a normal restart and it was fine, then it went off again. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. Next to the TV not behind it. Tried to set up today and just a green flashing light! Please help, working from home. 13 minutes ago. Software updates are downloading slowly when the green status blinks slowly. Suddenly this morning we have a green flashing light with no internet. Stay safe online. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. WiFi Pod just flashing white light, has been for a few days. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Switched On Families. Mark as New; Bookmark this. We’ve had no Wi-Fi for over 2 hours this evening. Disconnect all ethernet cables from the Hub. Got up this morning and green light flashing on Hub 5. Options. Since then I have checked the physical connection and rebooted the hub multiple times but no change. installed the new hub 5 from hub 4 due to package change. see this. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Check for a known local fault on 0800 561 0061 - it is an automated service. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. Options. . Step 1: Download the Fire TV remote app on your phone to use as a temporary remote control. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. Manage Your Account. 0 Kudos Reply. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Manage Your Account. We would like to show you a description here but the site won’t allow us. My BQM shows that the outside line is fine so it seems the trouble might be at the router. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. If this is the case, turn Wi-Fi off and check again. Hello, I was wondering if someone on here can help. However, the Hub is just flashing green and I don't have any net access. The TV displays Starting up…. on 04-12-2022 12:12. The same goes for their telephone help. Hello, I received my activation text but didn't realise it said to set up within 12 hours. We have had a Hub 3 for a year with no problems. So last night about 10pm WiFi goes of. Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. No matter what I do the original pod won’t connect to the hub wirelessly. The only way it works now is to connect it via Ethernet cable. Pressing the button for two seconds will prepare the Hub 3. After it, navigate to the Admin settings and restart your Virgin Box. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. Flag for a moderator; on 20-11-2022 20:37. The box has a flashing red light which wasn’t there when it was installed (it was green). Make sure there aren’t any damaged wires/cables. on 19-09-2023 03:59. Joining in. called customer svc who are sending a pod. One issue that is commonly encountered is a. Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. Try a reset as this. 5x red flashing light. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Green flashing is a firmware update in progress. Its been an hour that my internet stop working. 0 Kudos. When he installed it he said the red light (that’s now flashing red) must be green. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. It’s like a. flashing green light . To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. Try restarting it, and if the problem persists, contact Virgin Media support. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. When the power light is solid white, it indicates that the hub is on and working correctly. Come back wait another 30mins. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Back panel power and reset button. I'm on a Superhub 3. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. The connection dropped today and was in and out for most of the morning. 0, next to where you connect the power cable is a small power switch. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. The reason that your Virgin Media router is flashing green is that it is searching for WPS. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Is there anyway i can book an appointme. Flashing Green & Red = possible power cable issue. Thanks. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. We would like to show you a description here but the site won’t allow us. The arrows sign is flashing green whilst the bottom light stays a solid green and then when the arrow sign stops flashing the bottom light flashes green. Blue flashing light for 2 days now. The Virgin Media router is blinking green. Phone line was also off at this time but TiVo providing TV channels ok. hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi Saturday; Virgin Media Down - No Help in Networking and WiFi Saturday; No Service in QuickStart, set up and connections Friday; No internet after power cut in Networking and WiFi FridayCan you Check for any “known network faults first - Try in 2 places. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213Flashing green arrows hub 4. Options. I followed all instructions and I can see green wifi icon and green light blinking. If so try two things. Hi. We would like to show you a description here but the site won’t allow us. Stay safe online. Security matters. Hub 5 green flashing light. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. . Forum; Apps. Red: There’s an issue with the Hub 3. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. SpeedI went to work this morning and my hub/WiFi was working fine. I can also see that you had a tech visit cancelled and then you've rebooked it. However, if you see a red light, it means that there is a problem with your internet connection. No joy. Connect the white cable properly to the Virgin media wall socket. Account - Mobile. I had the hub 5 installed yesterday. Its been an hour that my internet stop working. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. Options. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). 1 ACCEPTED SOLUTION. I have checked cables, turned the router on and off and reset it but no change. Broadband. Check for any loose connections. We would like to show you a description here but the site won’t allow us. I had the hub 5 installed yesterday. Any ideas to get th. Hey folks. My Virgin Media App. on 21-03-2023 06:43. how can i get a co; Hi my lg tv whont work since virgin came and installed there box into my home what happened was the guy was tuning the virgin remote into my tv whilst; Yellow traffic light virgin media superhub 2Post up a photo of the booster and lights. I went to the logs in the HUB4 and pulled the. Thank you for updating the thread RoneyCervinski. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. Phone. Off: WPS is not in use. There are no local issues in the area either. My Virgin Media App. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. 0, next to where you connect the power cable is a small power switch. Hub 5 flashing green light. It will also flash when the Hub is downloading new. No light: There’s no internet connection. Regards WahidUnderstanding Your Router Lights. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Wi-Fi pods flashing. It's also an indication that the Hub is receiving a good signal from the Virgin network. I do not work for VM. I tried severa reboots and hard resets with no luck. If it’s off, you don. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. I've checked the network log and there's a lot of warnings - 5169887. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. on 25-01-2023 11:05. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. I got the green power light flashing and WiFi light is green. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing. Oliver Balche is a UK-based journalist specializing in breaking. Ladie in Customer service said they cam come. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. I've the network status in my area and it says no problems. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Hold the TV and Clear buttons together until the light at the top of the remote flashes green twice. VM will not dispatch any technicians while an area fault exists. If your WiFi light is flashing green on your Virgin Media box, this signals that the router is searching for WPS. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. Reset the box with the button, shut it off for the hour and still the same. No issues in the area. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Support tell me that this is fine and is an indicator of network status in the area. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. Virgin Mobile. It is booting up and should be ready in 5 minutes. 0. We would like to show you a description here but the site won’t allow us. Everything has been connected and the base light has been flashing green for 3+ hours. Virgin Phone Switchover. Did a pinhole reset and again, it worked and went to a flashing red light. 2 Green Flashing Arrows. They said it hadn’t been turned on there end now done test signal all good aparantly. Browse Virgin Media Virgin Media Community. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. 0. Checked area faults. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. Virgin Mobile. plz. Hub 3 green flashing light. I've changed the renderer to the "software-only" setting but the issue still pops up intermittently. Re: Flashing green light hub 5. Your CMTS provider, Virgin Media, must reset the connection. The wall socket and wiring was alteady done on the property by the previous tenant. virgin media tech support has no clue. In your Stream kit you’ll find everything you need to get the Stream box up and running. Green flashing lightsSo, once again, no internet so far for 4 days! I have explained to VM that it’s usually a problem with the boxes out of the street and not my equipment 🤷🏼 21st December is the nearest someone can come out!!! Both work from home and need the internet to be able to work!!! Frustrated is not the wor. It isn’t on during normal use, but turns red if there’s a problem. I’ve plugged and unplugge. . Step 3: Select Controllers > Fire TV Remotes > Add New Remote. Never had issue. We get a constantly flashing green light, which means it's trying to get an Internet connection. Flashing green: The Hub 3 is starting up. Sometimes it's solid green and then starts flashing then goes s. I have tried a pinhole reset twice now but the light remains orange. Try holding for 1 minute, still nothing. 6c Windows XP. However it’s still starts with green light then goes to to constant blue. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. A flashing green light means it’s lost it’s connection to the server. Account - Cable. How To Stop The Green Light Flashing On Virgin Media Box. So try. It keeps flashing green and then flashing white and my connectivity is still in and out. It continued to flash. Customer Support are on 150 or 0345. Luckily, it is easy to solve this problem. On the back of the Hub 3. Then, wait for 5-10 minutes for the Hub to start up. Hi, My hub 3. Hello. Have done all the normal things, reset, unplugged, pin hole reset multiple times. Possibly the hub is not activated. my wifi went down suddenly last night and hasn’t come back since. Virgin said it was the new software update colour. Telephony in modem mode showed Disabled. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Hi. All Rights ReservedTo reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. Accordingly, 2 green flashing arrows on a Virgin router indicates that the router is connected to the Internet and is ready to use. 0 Kudos. Post author: Post published: March 17, 2023 Post category: julia shea hamilton father julia shea hamilton fatherHi my virgin wifi box is flashing green (base light) this means there is no internet connection right? I have checked all cables and nothing has been touched since this happened - all connected as they were before. A router’s light configuration is. I do not have a virgin media connection box - could this be the issue? 0 Kudos Reply. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your. Just got an upgrade to a 1gb connection with a Hub 5. I’m not having any issues I was just wondering why the light is now flashing red (it’s the RX light that’s flashing red in the picture). There is no connection to the VM network. but no internet flashing light. Check for any loose connections. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Make sure all cables coming into and out of the Hub are pushed in firmly. on 16-10-2022 12:27. I have just received my Hub 3 kit and the green light has been continuously flashing since all cables were attached. . Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. . Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. There's no official status of an orange light on the Hub 3. Flashing green color on Media Hub 3 means the router is trying to connect. My post code is W13. Today I've received my hub 5 and green light is flashing for few hours now. No Virgin Hub 3 Lights on at all. Don’t worry, it happens to the best of us. Home Phone. Phone. You can find this on the base of your Virgin Media box if you. Bottom – WLAN (green/blue). Nothing has been touched since then as no one has been at home. Hi all, I installed my Virgin Kit a few days ago and was hoping that my Green flashing lights would be going away. We’ve - 5151483. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. ReneM. I even left it off by the wall overnig. Won't connect. I checked the hub 5 network logs and I can see that software updates are failing. Here are some examples of a. VM BB TV Landline. But in most cases, a green light will mean something else depending on which light is green. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. Started yesterday and mega slow internet. SpeedFlashing green arrow virgin router. Check for any “known network faults first - Try in 2 places. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Give the hub 5 -10 minutes to reboot, it will start to flash different. 168. The green light might be flashing because of a faulty link. 0 provides essential information about the device’s power status. Virgin Media;. The solution to this is to disable WPS, which should stop the green WiFi light from. whenever I try to get support online or on the phone I just get redirected to the setup guide. Browse Virgin Media Virgin Media Community. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. on 20-09-2023 09:55. 2 Internet Light. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. HUB 3 Manual and trouble shooting guide here . If nothing shows on there, try calling it in as a fault (free on 150 VM line. Options. Two green arrows . For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. . I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. Options. The sound is unaffected when it's flashing. 0 Since yesterday evening I have had no Internet or TV. This is why I suggested the pinhole reset and checking if the hub has access to the network. It resets itself with a white glowing light then starts flashing green then goes back to. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Green Light. Pressing the button for two seconds will prepare the Hub 3. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. on 16-12-2022 14:49. Browse Virgin Media Virgin Media Community. Options. Have an orange light showing on hub box and intermittent Internet access. 1. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Arrows are flashing green, with the wi-fi on top in solid green and solid line on the bottom also green. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. Virgin were doing some work in the area end of last week. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Have restarted router and all cables appear correct & tight. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. . Flashing green: The Hub 3 is establishing a connection to the internet. We get a constantly flashing green light, which means it's trying to get an Internet connection. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. Can anyone provide a solution (other than calling out an engineer for now). Flashing Green: WPS is connecting a new device. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Forum; Apps. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Hub 3 flashing green power light. KieranNana. So no where to call and no help to find until to morning. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. This light fl ashes green when the Hub’s downloading a software update. . The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. 2 Green Flashing Arrows. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 15/10/16 - 10:12 in Virgin Media Broadband #1. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Still no connection and flashing green. Now, disable both WPS options and click on save. Hi, broadband is down since yesterday evening. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. After spending 8 hours of waiting it's. I got the green power light flashing and WiFi light is green. Did everything over again and this time the power light remained on for about 5 mins then clicked and turned itself off. Its a Hub 3.