VMAX® IP Plus™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! UNLIKE ANY OTHER™!. 2 Software for Mac-v2. DW Resource Library. 160. Remove the four mounting screws that secure the hard drive to the inside of the DVR. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. Get help from Digital Watchdog’s Technical Support professionals. Skip to content Agent Portal. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. 888. 0. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Firmware Version: VMAX A1 Plus v1. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Complexity: Medium to High. 31 Legacy Windows Software for VMAX Only. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. PDF manual · 72 pages English. To assign cameras from a VMAX® IP Plus™ to an HD Spot Module by RTSP: Open a web browser (Internet Explorer is recommended) and connect with the Web Viewer of the HD Spot Module. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. Under the General tab, locate the IP Address and Port value for your connection needs. Digital Watchdog Knowledge Base . 3595 / Fax: 813. APP. Help Desk Software by HappyFox. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. 446. 1MP/1080p ultra low-profile vandal dome camera, 3. Provide the device’s IP address, port, username, password, hardware type, etc. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. If the status shows an error or failure during the port check, Reboot the NVR. Use the links below to acquire the up-to-date firmware file from the Digital Watchdog website. Below, we will provide the approved Video Stream URL for the VMax A1 2. Get help from Digital Watchdog’s Technical Support professionals. To set the NVR up on the network, we will need to have it obtain an available IP Address. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. 17499. What is the default IP address for digital watchdog camera? 192. Select the Model of your DVR. Skip to content Agent Portal. Date Created: March 2, 2020-----Recording Errors. 1. Get help from Digital Watchdog’s Technical Support professionals. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. dwcc. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Do not disassemble or reassemble the product. 1. 0. 4. Technical support and maintenance services are available. Help Desk Software by HappyFox. The Digital Watchdog VMax A1 2. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. 446. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. 9262 sales@digital-watchdog. Press the Add+ button to create a new site. 0. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. The camera will capture the QR code automaticallyDigital Watchdog DW-EN4K16. 168. Camera Loss with Merged Servers Check out DW Spectrum Cyber Security and DW Spectrum DW Spectrum - Best Practices for Preserving Data for Server Migration DW Spectrum IPVMS and DW Spectrum Mobile Supported Operating Systems DW Spectrum IPVMS and Virtual Machines DW. Enable Use DDNS. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. 255. 2. 52). 6. 4. Replace the four screws at the back panel of the DVR to secure the top cover. Complete the form below and a DW® representative will be in touch. Replace the top cover of the unit. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Help Desk Software by HappyFox. If the status shows an error or failure during the port check, Reboot the NVR. DW® Logo Merchandise. com . 2. Adding A Site To DW ACS For MacintoshAi-RGUS Integration With VMAXTroubleshooting ActiveX Controls for VMAX Web Viewer. 264 digital video recorder (123 pages) DVR Digital Watchdog VMAX User Manual (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. DW Resource Library. In the Network menu, click the Maintenance button, then select HTTPS/Certificates. 2 System Setup 1. 31: 12/04/2015: VMAX 960H Core: 28. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. To add a new VMAX® A1 Plus™ device- Launch the DW Mobile Plus™ application on your Android® or Apple® smart-phone or tablet. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Recovery Firmware for the VMAX IP Plus. 1. Solution. Choose from either dwddns. Quickly find and. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. Click on Device, then select Audio. Supported/Affected Devices. Remove the old hard drive. My Watchdog. Having problems getting it to work on samsung android but works fine for remote monitoring on iPad phone. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. Click on the Pathfinder Use dropdown and select On. Scroll down the product page of your unit and locate the. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. 4. Instead, connect the PoE switch to the router,. 32 MB: Download:. 168. In the Setup Menu, Select Network, then select the Network menu. Press Releases. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Case Studies. DW Resource Library. Default Settings. Get help from Digital Watchdog’s Technical Support professionals. 1. 1 * Digital Watchdog DW-VMAX480D 8 2. 160 and Gateway – 192. 1 2. Help Desk Software by HappyFox. H. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. Digital Watchdog DW-VA1P41T HD over Coax 4-Channel Digital Video Recorder. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. x). It also includes the specifications, features and accessories of the NVR. 160 and Gateway – 192. 1. Enter the camera’s. Complexity: Medium to High. The PathFinder menu will display the recorder’s PathFinder ID and QR code. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. VMAX® A1 PLUS™ SERIES DVRS. By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192. Scroll through the Security Settings list and set all ActiveX settings to either Enable or Prompt. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. 3. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. VMAX® A1 G4™ SERIES DVRS. This article will outline the information required for a Password Reset Form. 3595 / Fax: 813. X Corp. A. 22-Jun-2022. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. Quickly find and download information about our products, including manuals and documentation to install and get the most. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Log in to your VMAX ® IP Plus ™ as the administrator. dwcc. 2: 01/21/2016:. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. Quickly find and download information about our products, including. VMAX® A1 Plus™ Series, VMAX® IP Plus™ Series, DW Mobile Plus (iOS & Android) VMAX IP Plus & VMAX A1 Plus PathFinder 2. In the app, locate the Push Notification or Push Set toggle settings (below the viewing channels. Check Firmware Version Log in to the VMAX® IP. 2. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Click the Check button to prompt the HDD Health Check window. The New Connection screen will display. Please update your browser to the latest version on or before July 31, 2020. 4. See full list on support. 2. 37512 If you're still having trouble or need more information, please call us today at (866) 446-3595. VMAX IP PLUS Troubleshooting Recovery Firmware Recovery Firmware USB Recovery USB DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. 9 * Digital Watchdog DW-VMAX480D 16 2. Part 1: VMAX Plus Mobile App Setup. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. DW Blackjack Servers. 0. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Known Issue: Digital Watchdog VMAX ® A1 Plus™ Rebooting. 2. Consider Making a Small Donation: "Just. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. DW-VP12xT8P. 1 MP) Recovery Firmware For The VMAX A1 (2. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. 1. Summary of Contents for Digital Watchdog DW-VC16 series. M. 5. 1. 1MP DVRs can be used with the CHeKT Video Verification Solution by utilizing the "Video Stream URL" Mounting Method. 3595 / Fax: 813. Rev. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. DW Blackjack® units will typically not require a login to access the OS, but VMAX® DVRs and NVRs do require the user to. Customer Login. It didn't happen. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). To learn more about the VMAX A1 G4 solutions, click here. 2. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. Scroll down the product page of your unit and locate the. 1. If you're still having trouble or need more information, please call us today at (866) 446-3595. com digital-watchdog. If you're still having trouble or need more information, please call us today at (866) 446-3595. 1. They support camera resolutions up to 5 Megapixels at 30fps. 4. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 3595 [email protected] Tags. Go to the Site menu to register a new site with the QR code scan. 17605. 0. 9 * Digital Watchdog DW-VMAX480D 16 2. 17605. 1. Related Articles. . Troubleshooting. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the latest. 52) VMAX® A1 Plus™ 16-channel (v1. 4. Name your site. 1. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. Password. Software Version: DW Spectrum v3. Fcc Information. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. My Watchdog. 7. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. Compare Products to. SSF footage file that you want to use, then click the Pause button on the toolbar. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. Next, click on “Network” and select the. H. This article will outline the information required for a Password Reset Form. Customer Login. 1. VMAX Analog Recorders . Compare Products to. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. Subnet Mask: 255. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. 64. Right-click in the Live View area, then select “Menu”. 446. Digital & Multimedia Evidence (DME) solutions provided by Larry A. Get help from Digital Watchdog’s Technical Support professionals. Contact DW RMA. If you're still having trouble or need more information, please call us today at (866) 446-3595. This will make the upcoming steps easier. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. It insures more than 850mn accounts at 4,700 lenders, and is charged with finding a. Insert four mounting screws to secure the hard drive to the inside of the DVR. This PDF guide covers all the features and functions of the DVR, from installation to playback. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. 3. Testimonials. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. 6. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Launch the VMAX Plus mobile application. 5. Remove the old hard drive. Contact DW RMA. By default, the NVR is set to IP Address – 192. 264 digital video recorder with the full manual from Advance Alarms. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. 1. Set the Method to FTP and confirm the following: FTP Address: ftp. Product Description. VMAX® A1 G4™ SERIES DVRS. Digital Watchdog (DW-VP123T8P) 3 Terabyte. 3. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. 2. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. 168. Configuring the Camera. of Internet connection status. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. Blog. Download and install the VMAX Plus mobile application from your mobile device’s application store. Choose from either dwddns. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. H. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. Scroll down the product page of your unit and locate the. How to Set Up Email Notifications for a VMAX® IP Plus-----Affected Roles: All Users Last Edit: October 11, 2023 Email Notifications. VMAX Flex 4- and 8-Channel Firmware v3. This is required in applications where the IP cameras are located on a segmented camera network of the DW Spectrum server. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. Help Desk Software by HappyFox. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. Help Desk Software by HappyFox. The Advanced Camera Management menu will display. Se vostede está buscando un manual de usuario para o seu sistema de videovixilancia VMAX A1 Plus, este é o documento que necesita. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. Default ID: admin. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Here is a list of the ports that need to be forwarded for a Digital Watchdog DW-VMAX 8 DVR: Digital Watchdog DW-VMAX 8 - PC. To have the DVR request an IP Address from the router, click the IP Detect. net or dwddns2. By default, multiple Digital Watchdog VMAX products installs with default user. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Knowledge Base. “VMAX” applies to the VMAX Series (Legacy), 960H applies to the VMAX 960H Series and VMAX Flex Series, and VMAX A1 applies to the VMAX A1 Series (2. 17-Jul-2023. Download it for free and get started with your security system. 37512 VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. 1. News & Events Events Calendar. 1. Default ID: admin. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. 1. Default Password: <blank>. Do not touch the product with wet hands. 1. Configure the following: NO – this column cannot be modified; each is representative of the sensor input port connections with the NVR. Case Studies. 1. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. Host an Amazon Hub. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. Unauthorized Dealer Policy. This article explains how you can troubleshoot this issue. by Digital Watchdog. From 2. 168. 75 MB. 264 digital video recorder with the full manual from Advance Alarms. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. By default, the NVR is set to an IP Address of 192. At the DVR, Log in as the admin. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Table of Contents. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . 1.